Manager Of Group Sales (1021)
Collette Vacations (Providence, Rhode Island)

This job posting has expired.

You may wish to try a search for Manager of Group Sales (1021)

Or visit the FlipDog home page
 

Collette Vacations is the worldwide leader in the ever-changing travel industry. We employ over 500 people, including Tour Managers, in 3 offices around the world, including Canada and the UK. Our company headquarters is located in a historic mill building in Pawtucket, Rhode Island, located minutes from downtown Providence. We are a growing, family-run company that has been in business since 1918 with the outstanding reputation of being both an employee and customer oriented organization. Collette is a place where everyone works together to create memorable travel experiences for our clients. Description

Collette Vacations is seeking a Manager of Group Sales based out of our corporate office located in Pawtucket, RI.

- Responsible for the overall supervision of Sales Assistants. Trains, develops, directs, reviews and follows-up on work assignments and resolves subordinates problems. Responsible for job performance appraisals of subordinates. Prioritizes departmental workload and monitors management of multiple priorities

- Coordinates extended accounts throughout the country {multiple organizations selling into the same date but from various locations at various rates}. Oversees special high volume/revenue accounts to maintain quality and accuracy. Oversees workflow relating to booking, confirmation and flyer development. Ensures turnaround time standards are adhered to.

- Sets up weekly department meetings to enhance communication and disseminate procedural information. Develops departmental procedures and maintains and updates manuals and communicates changes to inside and outside sales force. Develops new training systems and manuals (maintains and updates).

- Audits block requests for pricing and structure accuracy. Follows-up as required to ensure blocked space is correct, using past history as a guide and accounting for cancellations and additions. Coordinates requests with other departments to clear wait lists, customized orders, special requests and resolve problems.

- Coordinates with accounting to review and correct discrepancies in group money accounts, notifying respective persons and audit refunds.

- Maintain assigned work area in a safe and orderly condition in accordance with company standards. Comply with all company rules and regulations.

- Perform other related duties as assigned or directed.

Required Experience

Previous supervisory role required
Call center experience a plus

Submitting a resume online at a job site could cause valuable screening information to be missed. Please apply directly at: http://hostedjobs.openhire.com/epostings/jobs/submit.cfm?fuseaction=dspjob&jobid=176716&company_id=15863&jobboardid=24 We are an Equal Opportunity Employer