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Ryder provides leading-edge transportation, logistics, and supply chain management solutions worldwide. Ryder’s Fleet Management Solutions (FMS) business segment combines several capabilities into a comprehensive package that provides one-stop outsourcing of the acquisition, maintenance, management and disposal of vehicles. Ryder’s commercial rental service offers customers a method to expand their fleets in order to address specific or short-term capacity needs.
Ryder is currently seeking a Rental Sales Representative who will be responsible for acting as the front line sales agent for the rental of vehicles to the Company’s current lease and commercial rental accounts as well as potential commercial rental customers and consumer household needs. This requires the Rental Representative to work cross functionally across Sales, Marketing, Operations and Asset Mgmt while utilizing excellent customer communication skills. Specifically the Rental Representative will be held accountable for the following:
Sales & Marketing
· Handle sales and sales process for inbound calls as well as outbound solicitation
· Responsible for executing the business unit’s marketing plan
· Maintain current accurate data within the company’s marketing database
· Maximize rate opportunities within the market place
· Responsible for generating rental, lease and used vehicle sales leads
· Maintain and expand relationships with existing customer base
· Ability to maximize operational effectiveness by coordinating overall inventory levels to meet customer demand
· Meet overall Ryder market share by successfully executing the sales and marketing initiatives
Operations & Asset Mgmt
· Responsible for overall profitably, operations and asset mgmt of a rental location
· Accountable for coordinating with Maintenance, Asset Mgmt, Sales, & Marketing to ensure customer satisfaction
· Maintain compliance with company, local, state, federal and other regulatory agencies
· Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet
Customer
· Drive profitable revenue growth by maintaining and growing customer relationships
· Responsible for overall satisfaction for all internal and external customers
· Reconcile all customer concerns, issues, disputes in order to maintain the ongoing relationship
Communication
· Builds constructive and effective relationships with both internal and external customers
· Maintains composure when addressing stressful situations
· Clearly articulates Ryder’s product and service offerings
Education/Experience/Skills/Required Qualifications:
· College degree preferred or 1-2 years sales experience required
· Proficient in Microsoft Office environment
· High energy, self motivated, self directed person with the ability to focus on multiple projects and activities simultaneously and able to thrive in a fast paced team environment
· Ability to get both verbal and written communication across that has the desired effect
· Characteristics include: Goal oriented, drive for results, assertive, deals well with ambiguity
For immediate consideration, email your resume with salary history to Careers@Ryder.com. Please reference Job Number IS07-1616 in your subject line.
Ryder is an EOE committed to workplace diversity. Drug testing is a condition of employment with Ryder.