Netbackup Architect-principal Systems Engineering Specialist
Symantec (New York City, New York)

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Company Overview

Work that matters. Its what we do at Symantec. Symantec is the world leader in providing solutions to help individuals and enterprises assure the security, availability, and integrity of their information. In essence, we protect the free flow of information in a connected world. As the fourth largest independent software company in the world, Symantec has operations in more than 40 countries with 475 out of Fortunes global 500 companies using our solutions.

People look to us to safeguard the integrity of their information, ensuring it is secure and available. Achieving this ambitious goal is only possible through the combined efforts of the innovators and visionaries that Symantec continuously attracts. Symantec draws the very best people with a variety of backgrounds, experiences and perspectives and provides them with a work environment where uniqueness is valued and empowered. The creative people we attract help define the spirit of innovation at Symantec.

Department Overview

The Systems Engineering Team partners with various Sales teams (Enterprise, Channel, Public Sector) to architect solutions for current and future customers. The SE team provides scalable solutions for out product offerings.

Responsibilities

The Principal Systems Engineering Specialist-Net Backup will work as a member of the sales team to provide in-depth technical knowledge and support during the sales cycle, enabling end-user customers, channel and industry partners in the deployment of products.

In this role you will work with the System Engineering team to supplement their expertise in relevant solution areas, design the solution using a range of Symantec products in order to gain technical acceptance from the customer and drive sales revenue.

Articulate and demonstrate Symantec solutions, influence customer's technical requirements in partnership with the business unit, and position products relative to competition. Presentations and customer interaction are a critical part of this position. The Senior Specialist should recognize new business opportunities in the account, helping to generate and maintain a revenue pipeline. Utilize Symantec sales processes to develop account plans in partnership with the sales team.

This position will be responsible for being the experts expert on Netbackup. Provide design, architecture, installation, marketing and engineering advice/expertise on the Netbackup product suite within a varied IT environment. Specifically:

- A subject matter expert on core NetBackup features.
- Perform research projects including technology assessment, competitive analysis, and benchmarking .
- Disseminate knowledge about NetBackup features and functionality through whitepapers and best practices
- Provide training for internal audiences.
- Spearhead customer adoption (Be an advocate)
- Assist sales and customers directly via phone calls, meetings and proof of concepts
- Take an active role in providing customer insight into Product Management for use in product planning and acceptance.

Mentor other SE's within the organization and provide training for the sales community.

Work with other SEs to supplement their expertise in relevant solution areas, design the solution using a range of Symantec products in order to gain technical acceptance from the customer and thus drive sales revenue.

This position may require travel throughout an assigned region, and may call for travel with little advance notice.

Qualifications

* Bachelors degree in Computer Science, Engineering or equivalent.

* 8-12 years experience in systems administration, pre-sales or related field.

* In-depth knowledge of either Windows 2003 or UNIX Operating Systems and be working toward attaining knowledge of the other.

* Proficient System Administration skills in one or more of the following: High Availability, Disaster Recovery, Back up and Recovery concepts, Clustering/replication technologies, server management, and Configuration management.

* Have the ability to handle project management responsibilities for implementation of company related solutions assigned by the manager.

* Must possess presentation-ready knowledge of several Symantec or competitor solutions and possess expertise in products making up one or more solutions.

* Must be recognized as the product expert of an assigned product group or specific technology - NetBackUp.

* Ability to present a professional appearance and demeanor.

* Ability to relate to a wide range of technical staff and managers in customer environments. Excellent verbal and written communication skills.

* Previous vendor and or pre-sales Systems Engineering experience a plus

How To Apply

To be considered for a position, please submit your resume/CV on the Symantec Careers site.(http://www.symantec.com/about/careers/search.jsp)
Symantec staffing professionals will review your qualifications against open positions.

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Equal Employment Opportunity

Symantec Corporation is an Equal Opportunity Employer and welcomes diversity.

NOTE: To all recruitment firms: Symantec is not accepting agency/search firm referrals for this posting, or other postings, without prior written permission from Symantec's Staffing organization. Symantec is not responsible for any fees related to unsolicited resumes.

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