Mortgage Administrative Assistant
1st Financial Federal Credit Union (St Louis, Missouri)

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Company History: Company History: 1st Financial Federal Credit Union is a full service financial institution and is among the ten largest credit unions in the state of Missouri, serving over 27,000 members from three branch locations in St. Charles, Hazelwood and Downtown St. Louis.  The credit union was founded on September 3, 1968 and has grown to include a staff of over 75 employees who are dedicated to providing quality financial services to the membership, while demonstrating social responsibility throughout the community and the credit union industry.  We strive to exceed our members/customers expectations by providing progressive training and a knowledgeable staff. 

 

POSITION REPORTS TO: Mortgage Sales Manager

 

MAJOR RESPONSIBILITIES – Assist with the day to day real estate loan process by performing a wide variety of support duties related to the lending function.

 

Taking applications in person and from phone with ability to close the sale.

 

Assist with marketing promotions and presentations.

 

Working with sales reps in setting appointments at all 3 locations.

 

Pulling leads and information from the Haines Directory in assistance of sales reps and marketing

 

Scrub leads from Haines Directory in order to comply with the MO and IL Do Not Call lists.

 

Create financing option flyers for sales reps at the request of agents to display at listed properties.

 

Maintenance of Mortgagebot, our on-line application system. Includes updating daily rates, pulling applications, as well as other system configurations and change requests.

 

Mail out daily Welcome packets to new applicants.

 

Updating data base and coordinating updates with marketing department.

 

Notify mortgage team of upcoming training regarding compliance, MAMB and Mortgagebot.

 

Cross sell other 1st Financial products.

 

Other duties as assigned.

 

Education

Bachelor’s degree in Business is preferred or equivalent experience (must be 18 years of age or older)

 

Experience/Skills/Knowledge:

¨       Working knowledge of all aspects of mortgage lending.

¨       Previous experience in mortgage retail environment.

¨       Detail oriented and computer literate in word processing and spreadsheets.  

¨       Able to work independently as well as with others as a team.

                      

OTHER REQUIREMENTS:

Job Hours:         Position will require a 36-hour workweek with rotating Saturdays. (Discuss hours with the hiring manager.)

Quality:              Able to meet company requirements and standards.

Attendance: Adheres to company policy.

Performance: Meets pre-established goals and deadlines.

 

GENERAL DESCRIPTION: In terms of physical requirements, this position requires work best described as:

     n Sedentary       ¨ Light       ¨ Medium        ¨ Heavy        ¨ Very Heavy

 

PHYSICAL TASKS:

·         Sitting - Frequent

·         Hearing - Ability to receive information through oral communication. - Continuous

·         Talking - Expressing or exchanging ideas by means of the spoken word. - Continuous

 

AUDIO / VISUAL:

·         Requires vision to perform work dealing with data and figures and computer screens. -Continuous

 

PSYCHOLOGICAL/MENTAL DEMANDS:

·         Responds positively and productively to stressful internal and external customer situations. - Continuous

·         Assists others to work harmoniously and effectively as part of a work team. - Continuous

Click Here to apply for this position

or visit our web site at: https://www.1stfinancialfcu.org/about/career_opportunities.html