Manager, Product Development Operations
Prime Therapeutics (St Paul, Minnesota)

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Prime Therapeutics LLC (Prime) is an innovative and emerging leader in the pharmacy benefit management (PBM) industry. Our mission is to provide the highest quality care and service for our members and empower clients to make informed decisions in health care management. Our strategy is to integrate pharmacy and health management for clinical, financial and ultimately member gain. We proudly serve over 12.5 million members across the United States. If you are looking to make a difference in the lives of others, along with opportunities to develop and advance your career, come join our rapidly growing and dynamic company. We are headquartered in Eagan, Minnesota with locations in Nebraska, New Mexico, Texas and Illinois. I. Job Summary This position is responsible for leading a team of Business Analysts and Technical Specialists to implement new products. Working in concert with Prime’s Product Development department, the main responsibilities of this position are to deliver an operational plan which meets overall project goals in terms of scope, quality, budget and schedule. II. Accountabilities 1. Act as operations business lead for new products developed by the Product Development department. Create and manage project plan to operationally implement product. 2. Manage the implementation process by partnering with leaders in Health Plan Solutions, Product Development , Account Management and I/S. Engage other internal/external business partners and lead communication process to drive project plan from an operations perspective. Represent Health Plan Solutions in cross-functional meetings, client facing meetings and Sr. Staff update meetings. 3. Lead efforts to creatively problem solve to ensure product is implemented in the most efficient manner. 4. Oversee day-to-day details of project plan including schedule, resources, scope, budget and risks. Responsible for the timely resolution on issues. 5. Track progress and monitor all business and technical development activities to ascertain and control progress. Report on a weekly/monthly basis to project team and Management. 6. Partner with other Health Plan Solutions leads to ensure requirements are complete and system enhancements are communicated to our vendor timely. 7. Create and manage hand-off process to other operations areas. To include creation of training program, documenting standard operating procedure, and on-going monitoring to ensure quality and performance guarantees are met. 8. Develop and manage department budget, staff goals and objectives, project plans and resources. Accountable for staff performance and deliverables. 9. Other duties as assigned. III. Job Requirements: 1. Bachelor’s degree or equivalent. 2. Ten years experience in a wide range of business roles with exposure to project management in a healthcare/insurance setting. 3. Five to Ten years experience managing direct reports. 4. Interpersonal skills necessary to manage staff and build relationships. 5. Excellent verbal and written communication skills, with experience writing proposals and giving presentations. 6. Ability to coordinate multiple projects/tasks simultaneously 7. Ability to work under pressure and strict timelines WHY WORK FOR PRIME? o Prime is a Growing Company o Opportunities for Training and Career Advancement o Competitive Pay and Benefits: Prime offers a competitive salary with bonus incentives. In addition, Prime provides an excellent benefit package including: medical, dental, vision, company paid life insurance, company paid disability insurance, generous Paid Time Off, 401(k) with a two component match, tuition reimbursement and more. o Great Work Environment: Our work facilities are modern, clean and provide our employees with the most up-to-date technology. We have a high-energy, fast-paced culture where we value new ideas, build teamwork and celebrate our accomplishments. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Bachelors Degree