Manager, Presales Technical Architect - Fl
Motorola (Ft Lauderdale, Florida)

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Job ID: 77542

Department Description: Managing a highly qualified team of Technical Architects in the state of Florida supporting the Florida sales team.^^

Responsibilities/Expectations: 1. Recruit, hire and retain the right people for permanent and temporary assignments.
2. Coach and develop staff; provide performance management, development planning, salary planning and
technical training.
3. Develop relationships with customers, vendors, partners and corporate service organizations to manage
successful network implementations that allow customers to gain competitive advantage through use of our
technology.
4. Plan, organize and direct the activities of a variety of Corporate and non-sales support groups to ensure the
finalization of customer system needs.
5. Continuous self-development with regard to fast-paced and changing technology to ensure state-of-the-art
readiness to apply diverse solutions to customer’s networking requirements. Requires ability to be self perpetuating
in knowledge of advancing technologies.
6. Develop an infrastructure that creates an environment for Partner development and builds a closer Presales Architect/Partner relationship at all account levels.
7. Focus on customer needs and driven to grow customer satisfaction.
8. Ability to handle medium/large accounts, including ability to designate appropriate Presales Architect
resources to enable continual growth of the business.
10. Must have excellent skills in critical account management.

Knowledge Skills: 1. Solid knowledge in the relevant area’s: Mobile Computing, Advanced Data Capture, Mobility Software applications (including tools and OS’s), wired and wireless networking technologies (includes routing and routed protocols and all RF WLAN technologies) AND in-depth knowledge of all vertical market areas of specialization.
2. Have knowledge of relevant solutions sets, product line specifications, performance criteria and applications.
3. Thorough competitive knowledge including solutions, technology and product offerings.
4. Understand and be conversant about company, its solutions, and product strengths, weaknesses, opportunities
and threats.
5. Solid knowledge and experience of customer management practices.
6. In-depth understanding and experience in managing in a presales engineering support model.
SKILLS REQUIRED
1. Excellent communication skills to assist at the Customer Management Interface level, including negotiation and
presentation skills.
2. Must have excellent written and oral communication skills.
3. Excellent leadership, coaching and mentoring skills.
4. Excellent conflict resolution and team building skills.
5. Demonstrate ability to manage professionally guide employees through mentoring, coaching and skill
development.
6. Ability to establish clear objectives and direction for team.

Mobile Computing, Advanced Data Capture, Mobility Software applications (including tools and OS’s), wired and wireless networking technologies (includes routing and routed protocols and all RF WLAN technologies)
Management Experience: 5+ years management experience (or demonstrated leadership of technical teams).
Motorola Enterprise Mobility product portfolio (EMB) experience highly desired.
Pre-Sales engineering experience desired.
Project Management experience prefered.DCS

Basic Qualifications: 8+ years experience in Pre-Sales Engineering role or Project Management role or Sales role in an Engineering environment.
5+ years management experience (or demonstrated leadership of technical teams).

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