Senior Systems Engineer
iContact (Raleigh/Durham-RTP, North Carolina)

iContact is a four-year old venture-backed 70 person company based in Durham, NC, that provides email marketing and online communications software. iContact is only 4 years old and is doing extremely well. It has over 70 employees growing to 140 employees by December 2008 and has strong recurring stream of revenues. The company already has an effective lead generation system, a robust sales pipeline, and many blue chip companies as reference-able clients. iContact has positioned itself as the #2 player in the industry and consistently takes clients away from the big vendors. Now, we need to continue to add world-class individuals to the team as we focus on becoming the world leader in email marketing and online communications software.

The iContact product is the leading email marketing and online communications platform used by over 17,000 companies worldwide ranging from small businesses to blue chip clients like International Paper, Ford, Bank of America, Super 8 Motel, Symantec, Re/Max, United Colors of Benetton, Nissan, and LG Electronics. iContact 4.0, designed for the SMB market and iContact Enterprise, designed for mid-sized to large organizations, are both available at www.icontact.com. iContact was named one of the Best Places to Work in the Triangle by the Triangle Business Journal in 2007. Positions will be headquartered in the Durham/Research Triangle Park area of North Carolina. Relocation is available for the right candidates. We are willing and able to put together the right packages for the right candidates.

iContact is seeking a Senior Systems Engineer to help guide the features and development of our web-based application and will work as part of our multi-disciplinary infrastructure team.  The team is responsible fo rmanaging the daily operations of our application and the infrastructure that supports it, and is made up of Database Administrators, Operations Engineers, and Systems Engineers.  The role will report to the Manager, Technical Operations.

The Job:

Scale our infrastructure to support massive customer growth

Improve and build efficiencies in our existing architecture; web proxies, server clusters, and virtualization to name a few

Work with team members to manage an infrastructure of 70+ Linux servers and an offsite datacenter

An expectation to tell us what's next, and why, when it comes to technology

Challenge technology like an industry leader should

What we want:

“Been there, done that” skill set for

LAMP architecture – specifically Debian Linux

System security

Server scaling & growth

Web and SAN technologies

Self-starter and ambitious personality

Person who loves the impossible

What we give:

A work hard / play hard atmosphere that encourages learning and experimenting with new technologies. We offer a relaxed and open environment that fosters employee happiness and brings new meaning to “open door policy”. We offer a chance to grow with the company and contribute to our product in ways seldom seen in other organizations.

The other stuff:

7+ years of experience in LAMP

Bachelor's degree in Business, Computer Science or other related area or equivalent experience

Salary commensurate with experience

Excellent benefits provided including health coverage, 401(k) plan, and Flexible Spending Accounts