Leasing Specialist -silicon Valley, Ca
Prometheus Real Estate Group, Inc. (Silicon Valley/San Jose, California)

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Under the supervision of the Assistant Manager/Property Manager, the Leasing Specialist is responsible for generating traffic, securing appointments and maximizing rentals, assisting in the total leasing efforts and integrated marketing programs of the property, participating in the presentation and monitoring of market ready product, and performing all administrative duties related to the on-site sales/marketing functions. The Leasing Specialist is additionally responsible for providing quality customer service relations, in particular as it might relate to service requests, and assisting in providing a quality living environment for the residents. The Leasing Specialist is responsible for attaining and updating on a regular basis, a comprehensive knowledge of the competition and market. Responsibilities

 

·        Maintain occupancy goals as defined by the operating budget and management plan, by successfully leasing apartments, qualifying potential residents, verifying applications, performing credit investigations, and creating all associated documentation accompanying the rental agreements in a timely and accurate fashion, for the Property Manager’s approval.

·        Collect and accurately record the receipt of funds on a daily basis.

·        Maintain a minimum of 33% closing ratio on qualified, walk-in traffic.

·        Maintain a minimum of 50% phone to traffic ratio on qualified sales calls.

·        Acquaint the new residents with leasing documentation, the property rules, the policies, which affect the residents, apartment functions and emergency procedures, to ensure resident satisfaction on move-in.

·        Walk the property daily and note any deficiencies in market ready product, checking the tour route, to ensure complete compliance with company policies regarding presentation of the product. Notify designated person for action and follow-up remedies.

·        Assist in preparing the rental office for opening to general public.

·        Responsible for taking a proactive role in the preparation and maintenance of a current resident profile, along with supporting the marketing functions of the property through recording accurate data on prospects and new residents.

·        Possess knowledge of policies and procedures of the company, particularly as they relate to Fair Housing, discrimination and occupancy standards.

·        Present a professional, efficient approach to remedy any customer complaints, and handle service requests with appropriate documentation and follow-up on a daily basis, to ensure client satisfaction.