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Toms River Municipal Utilities Authority is currently accepting applications for the position of IT Support Technician. This is an exciting opportunity for an individual with a technical computer background to help develop and manage our quickly growing IT Network.
The ideal candidate must be customer service oriented, have exceptional communication and documentation skills, and have at least three years of experience working in a fast paced technology environment. This position will report to the IT Director and will play a significant role in the IT operations environment.
Position will initially be a 2 year contract position, to become permanent.
Competitive Salary based upon experience and standard New Jersey State Employee Health / Dental / Pension benefits.
The Toms River Municipal Utilities Authority is an equal opportunity employer.
Job Requirements / Responsibilities:
3 + year(s) experience in the following areas:
Basic understanding of Active Directory 2003 User Environment - the ability to add/remove users, change permissions & profiles. Ability to manage an Outlook Exchange Server – the ability to add/remove & Modify Accounts. Basic understanding of common Internet service protocols: DNS, POP-3, IMAP, SMTP, HTTP, NNTP, LDAP, DHCP etc. Diagnose and troubleshoot hardware, software, network and Printer issues. Hands on experience installing, configuring, and supporting Windows XP Pro, MS Office, MS Outlook, Internet Explorer, and other client server applications. Thorough/Expert knowledge of all standard MS Office Products. Ability to manage multiple File Server Back-up’s at multiple locations utilizing centralized Back-up Management software. Ability to develop custom end-user applications using MS Access & VBA. Develop end-user documentation and training materials.
Required Non-Technical Skills:
Associates Degree in related Technology Certifications are helpful; A+, MCTS, MCDST Candidate must posses exceptional customer service skills Ability to clearly communicate to users, staff and team members Strong administrative skills Positive attitude and work ethic Highly motivated team player Must be able to lift 30 – 50 lbs. Candidate must posses or obtain within 30 days of hire a NJ State Driver’s License.