Insurance Account Specialist
Electric Insurance (Boston North, Massachusetts)

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WE ARE SEEKING CANDIDATES FOR OUR June 23rd TRAINING CLASS.

The hours during the 12-week training class are from 8:00am to 5:00pm Monday through Friday.

The shift we have available once training has been completed is Monday through Friday 11am-8pm.

 

As an Insurance Account Specialist you will become part of a dedicated team providing a broad range of services to our policyholders in our multi-media contact center. By using our state-of-the-art technology, you will answer questions about home, auto, boat, and excess liability polices; as well as coverage counsel, be a proactive problem solver, and cross-sell additional lines to our existing customers. We are looking for someone who is self-motivated, has a strong attention to detail, and is a team player. Qualified candidates will be friendly, empathetic and courteous people who like a fast paced environment dedicated to providing world-class customer service.

What an Electric Insurance Company career offers you:

·         Outstanding training, developing skills in technical insurance, technology, interpersonal communication, and customer service delivery.

·         We offer a 12-week paid training program, which will result in the successful completion of your MA Property and Casualty Agent's Licensing exam.

·         Opportunities to work with the latest technology.

·         Competitive salaries and outstanding benefits

·         A monthly incentive program based on your performance.

·        Dynamic, exciting work environment.

Who we are looking for:

Our people are our most important asset, and we seek the following attributes in every member of our team:

 

·         Strong customer service focus

·         Exceptional interpersonal and communication skills

·         Ability to meet challenges of a dynamic and fast-paced environment

·         Aptitude with current computer technology

·         Contact center and/or insurance experience a plus

·         College degree preferred

 

What we offer:

Electric Insurance offers an outstanding and comprehensive benefits package that includes the following:

Medical, Dental, and Vision care coverage 401K and pension plan Flexible spending accounts Undergraduate tuition reimbursementDiscounts on Auto and Home insurance