Inside Sales Representative
Alabama Metal Industries Corp. (AMICO) (Greenville/Spartanburg, South Carolina)

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INSIDE SALES REPRESENTATIVE

Alabama Metal Industries Corp. (AMICO) is a national manufacturer of various industrial and building products. AMICO was established in 1939 and is headquartered in Birmingham, Alabama. AMICO has 22 manufacturing and distribution sites in the US and Canada and is a subsidiary of Gibraltar Industries which has 75 locations.

AMICO is seeking candidates for the position of Inside Sales Representative/Traffic Coordinator located in Greenville, South Carolina. The successful candidates will have the following qualifications:

JOB REQUIREMENTS:

Bachelor’s degree or some college courses leading up to a Bachelor’s degree 1-2 years inside sales experience Industrial Product and/or Building Material Knowledge helpful Knowledge of warehouse operations and the trucking/shipping function Basic computer skills, including knowledge of Microsoft Office Customer service driven Highly motivated with strong organization skills and excellent oral/written communication skills

Essential Duties and Responsibilities (other duties may be assigned)

Inquiries

Promptly answer every incoming call, and accurately document the details as well as qualifying each phone and/or faxed inquiry, in order to develop a quoting strategy. Determine pricing and delivery information for each inquiry by following established pricing policies and lead time information and base the quote on when the customer needs delivery. Determine customer reaction to every quotation, inquiry, and / or regularly follow-up. Write up every lost order completely and submit to management for review. Carefully document every customer complaint. Communicate all inquiries to Outside Sales Representatives and determine who will follow up and when. Schedule trucks for shipment

Orders

Check every order confirmation against the sales order to ensure correctness and communicate any conflicts back to the customer. Enter every order prior to the end of the day. Expedite any order which may be held in credit or delayed in manufacturing. Communicate all back orders to the customer prior to the original communicated shipment.

Customer callout

Call customers, as required, to fill out truck-loads prior to anticipated shipment time. Call customers after shipment, to ensure their satisfaction and to solicit any new business, as is appropriate.

Other

Schedule trucks for pick up. Act as backup for warehouse personnel. Make a consistent effort to build relationships with customers. Communicate any relevant customer and/or market and/or competitive information. Initiate all customer return documentation and communicate product returns to the appropriate sales or plant staff. Perform any other job-related duties as requested

Interested candidates should send a resume (e-mail preferred) to:

Marty Brack

Human Resources Manager

Alabama Metal Industries Corp. (AMICO)

3245 Fayette Avenue

Birmingham, AL 35208

Email: mbrack@gibraltar1.com

Fax: 205-786-0810

You may visit our web site at www.amico-online.com.

AMICO is an Equal Opportunity Employer.