Inside Reseller Account Manager
Xerox Corporation (Portland, Oregon)

This job posting has expired.

You may wish to try a search for Inside Reseller Account Manager

Or visit the FlipDog home page
 

Xerox Corporation (NYSE:XRX) is a $15.9 billion technology and services enterprise that helps businesses deploy smart document management strategies and find better ways to work. Its intent is to constantly lead with innovative technologies, products and solutions that customers can depend upon to improve business results.

 

Xerox provides the document industry's broadest portfolio of offerings. Digital systems include color and black-and-white printing and publishing systems, digital presses and "book factories," multifunction devices, laser and solid ink network printers, copiers and fax machines.

Xerox has 55,000 employees worldwide, including 30,000 in the United States. The company's operations are guided by customer-focused and employee-centered core values -- such as social responsibility, diversity and quality -- augmented by a passion for innovation, speed and adaptability.

 

Xerox is recognized as one of the most progressive companies in the world when it comes to Diversity and receives great praise and numerous awards for our initiatives in building and maintaining an inclusive corporate culture.

 

With products that are ahead of their time and people that are ahead of the game, Xerox is revolutionizing the way the world works. Built upon the unique ideas and perspectives of people just like you, Xerox’s Office Group, headquartered just 10 miles from Portland in Wilsonville OR, has positions available in a fast-paced environment dedicated to the design, manufacturing, and marketing of award-winning networked monochrome and color printers. So, come on, get started on your future. Become part of our multi-billion dollar powerhouse and express yourself with a career on the fast track to success. 

 

Position Summary:

 

The Inside Reseller Account Manager (IRAM) will be focused on printer related products and promotions to our business partner channel.  The Inside Sales Team is responsible for assisting and calling into a set of business partners in an assigned territory.  The mission of the Inside Sales Team is to enhance product and program awareness within Xerox’s partners and to grow revenue and market share in the channel marketplace.  The Inside Sales Team works in conjunction with the Field Sales Teams to achieve a common sales goal.

 

Responsibilities:

 

Provide consultative sales support & remote training to business partners.Establish and maintain an effective partnership with partners and Field, gain agreement to expectations and monitor for compliance.Work with the Resellers, Agents, Dealers & Channel teams to achieve a common sales goal.Assist partners in closing sales, opportunity identification and pipeline management.Assist in driving the performance of business partners to meet or exceed metrics, goals or objectives.Generate consistent sales growth in all areas of the business through education, service and initiatives.Telephonically support Resellers, Agents, Dealers & Field staff by managing skills, competency and performance of all available products and programs.Resolve Customer Satisfaction issues as required.Educate Resellers, Agents & Dealer sales professionals on products, programs, promotions, competitive advantages and how to sell products to customers through product knowledge sessions.                Source and recruit new Resellers, Agents & Dealers as required.Results oriented with a Customer driven approach.

Requirements:

 

5 years of experience in a telesales environment.Working knowledge of printer, copier and multi-function devices.Working knowledge of managed services and solutions.Working knowledge of the channel and how Resellers, Agents & Dealers interact with the channelAbility to analyze field & customer needs, present solutions, and add value through delivery of product and servicesAbility to succeed in a fast-paced, demanding environment which requires a high degree of multi-tasking with minimum supervisionDetail and process orientedMust possess excellent oral presentation, interpersonal and organizational skillsMS Office experience required. Proficiency in using multiple computer-based systems preferred.Positive attitude with a skill for finding solutions to everyday issuesProblem solving with a bias towards actionComfort with ambiguityBachelor’s degree required

For information about visiting and living in Portland, Oregon, please visit: www.pova.com

For information about the Xerox Office Group, please visit: www.xerox.com/office

For information about Xerox careers, please visit: www.xerox.com/careers  

 

Drawing on diversity of a global workforce and offering an equal opportunity to achieve success. EOE M/F/D/V.