Inside Channel Account Manager
680 Partners (Chicago North, Illinois)

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Job Purpose:

Accomplishes strategic product objectives by identifying, developing and supporting channels; monitoring results; increasing sales; maximizing revenues.

Description:

The Inside Channel Account Manager (ICAM) is responsible for managing accounts within assigned territory by developing and implementing selling programs and proactive customer service policies. The position is responsible for managing all channel functions, including the recruitment, training, and overall development of assigned channel partners to support the sale of Company's Software products. Must have excellent organizational and personal skills and a superior knowledge of Microsoft Office. Minimum 2+ years prior experience in sales role required with demonstrated results in territory management. Previous software/technical/channel sales a plus. Prior experience with Salesforce.com and a Military background preferred.

 Establishes product distribution opportunities by exploring relationships with resellers, distributors, dealers, retailers, systems integrators, franchisers, and licensees; negotiates contracts.

 Monitors results by developing performance and inventory reporting.

 Satisfies customers by developing satisfaction measures; defining and communicating service expectations to channel partners.

 Meets financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

 Increases sales by developing and disseminating product information; managing trade show participation; linking customers' experiences; developing advertising programs, including content and graphics, and sales promotions; advocating cross-product integrations and cross selling; implementing push e-mail, outbound, direct mail, and web marketing programs; maintaining product image across channels.

 Improves product opportunities by monitoring competitive products; recommending improvements; monitoring customer service team interaction with customers.

Skills/Qualifications:

Product Knowledge, Persuasion, Presentation Skills, Client Relationships, Results Driven, Channel Management, Motivation for Sales, Self-Confidence, Decision Making, Problem Solving, Strategic Planning.

About the Company:

Company is a leading software developer that provides a single source for network administrators to address their network security, content security and messaging needs. With award-winning technology, an aggressive pricing strategy and a strong focus on small-to-medium sized businesses, company is able to satisfy the need for business continuity and productivity encountered by organizations on a global scale. Founded in 1992, company has offices in Malta, London, Raleigh, Hong Kong and Adelaide which support more than 200,000 installations worldwide. Company is a channel-focused Company with over 10,000 partners throughout the world. Company is also a Microsoft Gold Certified Partner. 

Among Company’s customers are Microsoft, NASA, Telstra, Volkswagen, Coca-Cola Beverages AG, European Central Bank, BMW, Siemens, Fujitsu, Avis, US Navy, Tiscali AG, The Body Shop, Triumph Adler, Beiersdorf AG, British Midlands, Peugeot, Toyota, Caterpillar, PerotSystems, Compaq, Time Warner Cable, Arthur Rutenberg Homes, Ericsson, the US IRS, Prudential Real Estate, American Hakko Products, Inc., BT Belgium, USAF, Giorgio Armani, Benetton and many more.