Infrastructure Engineer I
Unum (Chattanooga, Tennessee)

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Unum is a company of people serving people.  As one of the world’s leading employee benefits providers and a Fortune 250 company, Unum helps protect more than 25 million working people and their families in the event of illness or injury and offers professionals every possibility for growth.  Whether we’re helping customers or building careers, we’re experts at creating the kind of advantages that help people reach their goals.   Headquartered in Chattanooga, Tennessee, Unum has significant U.S. operations in Portland, Maine, Worcester, Massachusetts and Glendale, California, with 35 field offices nationwide.    The location(s) for this position include Chattanooga, TN, Columbia, SC, Portland, ME or Telecommuting Arrangement   We're currently seeking an experienced Tivoli Storage Manager (TSM) infrastructure engineer in our diverse Distributed Storage Services organization.  This position will join a strong team that supports multiple TSM 5.3-5.5 servers (AIX) and backup/recovery services for 900+ Windows and AIX clients.  In addition, the successful incumbent will provide technical leadership for remote field office backup operations which leverage Symantec Backup Exec.    Principal Duties and Responsibilities Assist TSM engineers in creating and managing backup schedules, disk pools, storage pools and tape volumes Assist TSM engineers with tape library and tape device support Technical lead for Symantec Backup Exec / remote field backups Perform restores (works directly with end-users and other support teams) Monitor TSM activity logs for potential problems and missed backups; work with appropriate personnel to troubleshoot and fix issues Investigate tape errors, library errors, etc. Provide operational reports Document processes and procedures Participate in 7x24 on call rotation Support activities related to audit preparedness Participate in project activities such as implementation of systems recovery enhancements, branch office backup centralization, software/hardware upgrades, tape library technology upgrades, etc. If you have 3-5 years experience in TSM (or related) backup and recovery administration, you should APPLY now!  Proven technical experience with Symantec Backup Exec and/or strong Windows or AIX engineering background will be pluses.  Experience with backup of mainframe environments a plus.     College diploma or university degree in the field of computer science preferred. 4+ years of related work experience. Industry certification a plus Highly developed technical expertise in multiple key operating system or subsystem areas Ability to operate independently in developing and implementing the most complex technical solutions. Experience supporting in-house developed business applications and working directly with application development teams. Ability to leverage scripting and other tools to automate routine tasks. Through product research and personal experience, ability to articulate strategy for appropriating various software and technologies to meet long range computing requirements. Good human relations skills; able to work productively in team setting Ability to drive resolution of highly complex technical problems Ability to effectively summarize and clearly communicate software/hardware problems involving multiple support team(s) Organized, able to follow through and complete projects with minimal supervision. Systematic, technically curious, self motivated and able to work independently without direct supervision Candidate must be comfortable in fast paced, multiple priority environment Ability to prioritize and divide time between multiple projects Excellent written and verbal communications skills; able to communicate effectively with systems associates at all levels. The ability to collaborate with other IT groups for requirements on the topic of expertise.Unum offers competitive pay, relocation assistance and excellent benefits.  Come join us if you're interested in working in an exciting and challenging environment for a company that is on the move! Unum is an equal opportunity and affirmative action employer regardless of a person’s race, color, religion, national origin, age, disability, military status, gender or sexual preference.  -->