Homeowner Care Assistant
SuperFloors, Inc. (Seattle, Washington)

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SuperFloors, the northwest division of Interior Specialists, Inc., is a leading home design contractor. We are currently accepting resumes for a Homeowner Care Assistant at our Kent, WA location. 

 

ABOUT SUPERFLOORS/INTERIOR SPECIALISTS

Headquartered in Carlsbad, California, ISI operates design center showrooms proximate to key areas of major home development throughout Washington, Oregon, California, Colorado, Arizona, and Nevada. These design centers are serviced by strategically located warehouses that act as staging areas for the installation of our products.

For almost two decades Interior Specialists has been providing distinct builders and homebuyers with unparalleled interior design products and installations. This is your opportunity to join a rapidly growing team and build valuable career experience while earning excellent compensation.

 

YOUR CUSTOMER SERVICE/ADMINISTRATIVE OPPORTUNITY

 

         

Responsibilities Include:

 

Filing:

Pulling and organizing files for customer service reportDatesOpen RepairsClosed Files  Printing Work Orders

Phone Calls:

Scheduling with customerReminding customer of next day appointmentConfirming appointment is correct

Data Entry:

Entering Order confirmations Entering Repair Schedule datesTracking and follow up of Home Owner LogGenerate and send Builder Weekly Reports                                                         

Requirements:

·         High school diploma or equivalent

·         Ability to read and interpret documents such as maintenance and procedure manuals

·         Ability to calculate figures and amounts

·         Attention to detail

·         Excellent communication skills

·         Excellent customer service skills (friendly, courteous and helpful)

·         The ability to problem solve over the telephone

·         Good grammar, voice and diction

·         Basic computer and keyboarding skills

·         Excellent Multi-tasking skills

·         Ability to manage both independent and group type projects.

·         Ability to work at a quick pace to manage high volumes.

 

 

Join our fun and friendly work environment! Visit http://www.superfloors.com/ for more info.

 

SuperFloors/Interior Specialists is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.