Full-time Customer Service Representative / Teller
Michigan First Credit Union (Detroit, Michigan)

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Customer Service Representatives/Tellers

Are you a top performer looking to work at a Great Company?  Do you have keen attention to detail and a high level of accuracy and integrity?

Michigan First Credit Union, the only place to do your banking, is a state of the art, growing credit union located in Lathrup Village, Michigan with branch locations throughout Southeastern Michigan. We have approximately 200 team members and growing!  We focus on serving our valued members and being the best and most highly regarded financial institution in the region!

We are looking for energetic, personable customer service specialists will a proven track record of providing phenomenal customer service, preferably in a retail environment.  The ideal candidates Full-time and part-time opportunities exist in our retail locations.

Responsibilities: 

Provides the following services for members, in person, by telephone or by mail:

Processes deposits to checking or savings accounts and disburses cash or check withdrawals;  processes checks and other transactions

Provides travelers checks, money orders, credit card cash advances, receive loan payments and service charge payments for services;

Process transfers between accounts and automatic distribution forms, recording all otments according to member's request,

Redeems US Savings Bonds and balance ATM

Operates on‑line teller terminal and accurately records amounts received and prepares reports of transactions.

Opens and closes his/her Teller terminal, accounts for cash assigned, received, disbursed on a daily basis.  Accurately balances to teller terminal close report and remits daily work to Head Teller for disposition.

Performs such other duties as might be assigned from time to time, including but not limited to, check encoding, ATM machine balancing, address changes, filing, answering telephone, process mail, and assist other teams as required.

Exceeds all member service standards of the credit union and is an advocate of our culture.

Qualifications

High school diploma or general education degree (GED); plus 6-12 months of related experience and/or training; or equivalent combination of education and experience.

Ability to read, write  and comprehend simple business correspondence and effectively present information in one‑on‑one and small group situations.

Ability to operate standard office technology, equipment and tools.

Ability to learn or be familiar with the differences in a basic number of products and services offered by our credit union vs. other financial institutions.

Ability to stand during all periods of time spent at the teller window.

Has sound interpersonal skills and is cooperative and positive.   

May occasionally be required to lift and/or move up to 50 pounds.

Michigan First Credit Union provides an attractive benefits package including career apparel for full and part time branch team members.  Competitive compensation including salary and incentives will be based upon qualifications and experience.  Are you ready to be a part a dynamic and growing credit union?

Michigan First Credit Union is an Equal Opportunity Employer