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Chenega Security & Protection Services, LLC Job Title: Area Shift Supervisor Department: Operations Work Location: Washington, DC #2 Reports To: Area Manager FLSA Status: Regular Full-time Non-exempt Summary The Shift Supervisor (SS) is primarily responsible to ensure that contractual obligations are met during his or her respective shifts. The SS is responsible for exercising leadership, maintaining high morale, directing and inspecting the performance of security personnel assigned to the shift. This includes scheduling the shift work distribution and training, answering of Security Officer questions related to work, and solving shift problems with minimum supervision. The SS is the direct liaison between the Security Officers and the Project Manager (PM). The SS may be armed with a side arm, shotgun, or other weapons as required. Supervisory Responsibilities The SS directly supervises all Guard personnel assigned to the work location. Essential Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position • Must have complete knowledge of the site, all buildings and facilities, post orders, emergency contact list, emergency procedures, special instructions and all post duties at the site as they relate to their respective shifts. • Reports all adverse situations affecting morale to the PM for action or direction. All items, whether job related or personal, which could affect performance, image or impression, must be reported. • Administers instructions to all security personnel assigned to their shift and assures that all officers assigned to their shift are familiar with the facility and their duties. Will also be certain that all officers assigned to their shift receive and understand new, changed, or special instructions. • Accountable for the proper use and maintenance of all equipment used at the site by the officers assigned to the shift. • The SS will accurately maintain all field file personnel records of employees assigned to the shift. These records include, but are not limited to, time and attendance, disciplinary actions, recommendations for promotions, demotions, status/payroll change reports, etc. • Manages the staffing of posts during the shift in order to ensure complete coverage. This includes, but is not limited to, coverage for vacations, illness, and call-offs. • When replacement or relief officers are required from sources other than the site, the SS assists in the scheduling by contacting the PM for the purpose of locating and contacting additional qualified personnel. • The SS to ensure clarify, completeness, accuracy and legibility review all written reports generated during the shift before distribution is made. • Will promptly notify the PM of all unusual or emergency situations according to post orders and company policy. • Will ensure that officers assigned to their shift make timely and thorough logbook entries. The SS audits all logbook entries for completeness, accuracy and legibility. • Is responsible for ensuring any major incident is placed on a separate incident report and reviewing it before distribution. • The SS immediately for the purpose of obtaining authorization to implement changes reports all changes in post orders made by army officials that impact upon the contract to the PM. • Notifies the PM of any outdated material contained in the post orders. The SS will also advise the PM of any relevant information that he/she feels should be included in the post orders. The SS will be responsible for dissemination of changes to the officers assigned to the shift. • Makes recommendations to the PM for promotions or commendations. • Provides information obtained on a daily basis to the PM for additions and/or deletions to the operations manual. Ensures that any and all information obtained is submitted in printed format to the PM in order to establish a continuous record of changes affecting the operations manual. • Informs the PM of all significant factors concerning security personnel at the site. • Maintains discipline with respect to familiarization of security officers with army personnel that may be encountered during the shift and with respect to attitude and personal problems of any officer that interferes with the proper and professional discharge of his or her duties. • Prepares written reports for submission to the PM for all injuries involving security personnel assigned to the site. All reports concerning incidents compromising security such as thefts and break-ins, as well as all significant incidents involving security personnel will be submitted to the PM. • Investigates all reports (verbal and written) of apparent work deficiencies during his or her respective shifts. This includes, but is not limited to, the failure to perform certain duties or activities. A written report of the findings will be submitted to the PM. • Keeps the PM informed of his/her availability during other than normal business hours. This includes, but is not limited to, weekends, holidays, and vacations. • Upon becoming aware of any alleged or potential complaints of discrimination, sexual harassment or unfair labor practices, immediately notifies the PM. • Maintains daily liaison with the PM and any army officials encountered during their respective shift to ensure the terms of the contract are being met to the client’s satisfaction and expectation. • Conducts unannounced inspections on their shift in order to assess assigned officer performance. • Develops a site-specific shift test with input from the PM. Testing will provide quality assurance to determine an officer’s ability to retain information. Testing will be on going. • The off-going SS will be available after hours by phone or pager to provide guidance to the working shift on site and to answer any issues posed by the PM. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Must be at least 21 years of age High School Diploma or GED Extensive supervisory experience preferably with a civilian police force, military police force, or civilian security guard organization Completed a bona fide law enforcement course of instruction Successfully completed all training and have obtained all required permits, licenses, certifications and security clearances for the site. Possess significant background, either through experience and/or education, in basic security guard site-specific procedures including supervision policies and procedures. Possess significant experience in making decisions affecting security at the assigned site in accordance with the Statement of Work and company policies. Certificates, Licenses, Registrations • U.S. Citizenship • A valid state drivers license. • Must possess, or be able to obtain a security clearance as may be required by the installation. • Armed Security Guard License, as may be required by a state. • Unarmed Security Guard License, as may be required by a state. • Honorably discharged/retired from the Military Police preferred. Language Skills Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. The SS must have the ability to communicate effectively, in the English language, both in writing and verbally. Mathematical Skills Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability Ability to define problems, collects data, establish facts and draw valid conclusions. Ability to interpret basic supervision policies and procedures, and be capable of making decisions affecting security at the assigned site. Also, the SS must have the ability to influence people in a positive way. Physical Demands The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee if frequently required to stand; walk; use hand to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. The employee may occasionally sit for prolonged periods of time at a desk, table, or computer terminal; move in a confined office space. Must be able to occasionally travel by public transportation i.e. aircraft, vehicle, mass transit system. Must pass physical agility test as prescribed by the government. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee may occasionally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment. The employee will regularly rove the areas of operations on foot or driving a vehicle, and may be exposed to extreme cold or hot weather conditions, and unpredictable crisis situations. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise. Chenega Corporation and Subsidiaries is an Equal Opportunity Employer and promotes a drug free workplace. AA/M/F/V/D. Native preference under PL 93-638. ~cj Driver's license
