Field Service Engineer-nebraska
Philips Corporation (Lincoln, Nebraska)
- Salary:
-
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- Ref Code:
- 70368960
- Minimum Career Level:
- Experienced (Non-Manager)
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Organization Description:
Philips Medical SystemsA leader in Healthcare, Philips Medical Systems is one of the world's top three medical device companies. Our mission is to improve the quality of people's lives.Our focus areas include imaging systems, customer services, information and monitoring systems. We enjoy a number one position in several of these including X-ray, cardiovascular ultrasound, patient monitoring and automatic external defibrillators. Our HeartStart Home Defibrillator brings life-saving technology to consumers in their own homes, where the majority of sudden cardiac arrests occur. It's just one of the many ways we deliver 'advanced' technology that is 'designed around you' and 'easy to experience'.
Ultrasound Field Service - responsible for on-site customer service activities including technical, clinical and business matters with assigned customer base. Performs installation/removal of ultrasound equipment hardware, software, and network.
Your Responsibilities:
The Field Service Engineer (FSE) administers on-site customer service activities including technical, clinical and business matters with assigned customer base. * Performs installation/removal of ultrasound equipment hardware, software, and network.* Performs first-call remedial repairs and Quality Assurance Audits of ultrasound equipment.* Sells renewal Support Plans.* Provides on-site support of sales demos, clinical trials and trade shows.* Utilizes inventory effectively.* Maintains field inventory, parts usage, and timely return of defective material.
Your Profile:
The candidate I intend to hire will have the following knowledge, skills, abilities, education and experience * Bachelor's degree plus four years of similar experience, or equivalent.* Problem solving skills and technical ability with field experience preferred.* Excellent customer communication and interpersonal skills, preferably demonstrated in a customer service environment.* Proven selling and presentation skills.* Advanced knowledge and experience with Windows-based computer applications.* Effective time management and organizational skills.* Demonstrated clinical proficiency in all basic ultrasound applications.
Contacts:
Philips
Notes
Job ID: 50059
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