Field Service Engineer Iii-gxr/cv/ct/mr (greeneville/johnson City, Tn)
Philips Corporation (Knoxville, Tennessee)

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Organization Description:
Philips Medical SystemsA leader in Healthcare, Philips Medical Systems is one of the world's top three medical device companies. Our mission is to improve the quality of people's lives.Our focus areas include imaging systems, customer services, information and monitoring systems. We enjoy a number one position in several of these including X-ray, cardiovascular ultrasound, patient monitoring and automatic external defibrillators. Our HeartStart Home Defibrillator brings life-saving technology to consumers in their own homes, where the majority of sudden cardiac arrests occur. It's just one of the many ways we deliver 'advanced' technology that is 'designed around you' and 'easy to experience'.


Customer Service


Your Responsibilities:
Philips Medical Systems is looking for an exceptional Field Service Engineer to provide world-class service at various hospitals and clinics in the Greeneville and Johnson City, TN area. This FSE will primarily service an account in Greeneville, TN and service area accounts secondarily.You will perform preventative maintenance, service, and repair on core Philips General X-Ray, Cardiovascular, Computed Tomography and Magnetic Resonance Imaging equipment.Your responsibilities will also include:- Maintaining excellent customer relationships through effective customer service - Resolving networking problems- Parts inventory management- Providing appropriate documentation for customer maintenance and business records, i.e.: Field Change Orders (FCO) and Preventative Maintenance (PM) documentation, etc. - Supporting the Philips business through the promotion of Philips products and services.


Your Profile:
Education: Associates Degree in Electronics Engineering, equivalent military education, or BS preferred. Experience: Minimum 4 years servicing GXR/CV or CT or MR equipment. Experience of telecommunication systems, as well as DICOM and networking are strongly preferred and any network certifications such as A+ or Net+ are highly desired. Skills: Excellent customer service, verbal and written communication skills. Other Requirements: May be required to be available 24 x 7 via phone or pager and rotate on an on-call status. Must hold a valid drivers license and have a driving record showing zero felony or DUI convictions and less than three moving violations in the previous three years. Must be capable of carrying or pulling equipment up to 100 lbs (assistance available when lifting items over 50 lbs). May require occasional overtime and overnight travel. Average driving is 1 to 4 hours daily. Carries or pulls up to 40 lbs. of test equipment. Frequently bends, stoops, twists, turns, and works in unusual positions using full body mobility. May work from ladders or scaffolding, on occasion. Potential exposure to hazardous physical, chemical, and biological agents.


Contacts:
Philips



Notes
Philips is an equal opportunity employer.



Job ID: 46920

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