Field Applications Scientist
Sequenom (San Diego, California)

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Field Applications Scientist

 

Come join SEQUENOM, the company that is committed to providing the best genetic analysis for research, agricultural applications, molecular medicine and non-invasive prenatal diagnostics research.  We are growing and our success depends on the talents, efforts and achievements of our exceptional employees.  We offer compensation and employee benefit packages that are top in the industry.  So come join the team at SEQUENOM and feel the same passion we do for how we are changing medical technology. 

 

Reporting to the Supervisor of Field Applications Scientists, this position will provide quality, timely scientific support to current and prospective Sequenom customers, service engineers, sales representatives, and distributors worldwide. Support can include phone, email, training, conferences, product testing, pre-sale feasibility studies and laboratory work for current customers.

 

In this position, you will:

Answer, evaluate and prioritize incoming phone, email and in-person requests from customers and coworkers experiencing problems with the MassARRAY platformTrain new and current customers on Sequenom’s proprietary applicationsHandle problem recognition, research, isolation, resolution and follow up for routine user problems as well as conducting preliminary laboratory related experimentation to support Product Development and Sales effortsParticipate in the creation and dissemination of technical information to coworkers and customers and have involvement in the product development life cycle and testing

The successful candidate will have:

BS in Molecular Biology, Biochemistry or other relevant degree, MS or PhD, preferred4+ years related industry experienceHands-on experience with analytical instrumentationCustomer support experience requiredStrong Molecular Biology lab skills required 30 – 50 % travel requiredBioinformatics and IT experience a plusStrong lab skills and assay design expertise a plus

 

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