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Job Purpose:
Serves fast food restaurant customers by directing food and beverage preparation; maintaining customer goodwill; collecting revenues; maintaining supplies, equipment, and sanitation; managing staff.
* Initiating approved corrective actions; helping promote the restaurant; increasing sales; improving profits.
* Opens the fast food restaurant by turning-on equipment; checking service areas, dining area, kitchen, and grounds for cleanliness and appeal.
* Maintains flow of satisfied fast food diners by maintaining kitchen production; monitoring order-taking and filling; performing all fast food jobs, as needed; responding to customer complaints and special requests.
* Provides fast food meals and drinks by following menus and "specials" of fast food chain; anticipating consumption; using approved suppliers; placing and receiving food and supply orders; minimizing waste; directing and controlling food preparation and cooking procedures; ensuring that quality standards of fast food chain are met.
* Keeps fast food restaurant equipment operating by following operating instructions; teaching employees proper use and maintenance of equipment; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs;
* Maintains safe, secure, and healthy work environment by following and enforcing fast food chain standards and procedures; complying with sanitation and legal regulations; maintaining pest control, trash removal, landscaping services; snow removal, traffic control, and security services.
* Closes the fast food restaurant by balancing out the cash drawer; making bank deposits; reconciling charge slips; turning-off equipment; activating security system.
Skills/Qualifications:
Cost Accounting, Inventory Management, Decision Making, Process Improvement, Strategic Planning, Informing Others, Verbal Communication, Customer Service, Food Sanitation, Management Proficiency, Quality Focus.