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ECD/HOPE (Enterprise Corporation of the Delta/Hope Community Credit Union) is a financial institution, intermediary and policy center dedicated to strengthening communities, building assets and improving lives in economically distressed areas throughout the Mid South. ECD/HOPE provides affordable financial products and related services; leverages private, public and philanthropic resources; and engages in policy analysis for the purpose of addressing development hurdles facing low-wealth people and communities (such as jobs, housing, health care, etc.) that cannot be addressed with the resources of any one sector by itself.
Through ECD/HOPE’s efforts, more than $600 million in financing has been provided to entrepreneurs, home buyers and community development projects, benefiting more than 40,000 individuals in the Delta, Katrina-affected areas and other distressed communities across the Mid South. ECD/HOPE has been recognized with awards from the Annie E. Casey Foundation, Co-op America, Ernst & Young, the Kauffman Foundation, NAACP, National Federation of Community Development Credit Unions, National Rural Assembly and Wachovia Bank.
ECD/HOPE offers a range of affordable products and services that advance entrepreneurship, home ownership and community development in economically distressed areas.
Facilities Manager - new position JACKSON, MISSISSIPPI
Position summary: Responsible for the corporate and branch office facility planning and support - to include construction, general maintenance, renovation, and relocation projects as well as utilities, landscaping, and vendor relations management - and for oversight of internal and external security. This position is located in the Jackson, MS corporate office, and travel throughout the four state market is required.
Essential duties and responsibilities:
· Manage companywide facility maintenance and equipment issues efficiently and effectively.
· Develop and maintain good business relationships with vendors to ensure that office equipment and facility infrastructure are kept fully functional and services are competently provided at competitive prices.
· Implement grounds and facility maintenance and schedules for attractive landscaping and parking structure upkeep.
· Ensure that regular facility and grounds maintenance is performed as needed to keep a clean, comfortable, and safe workplace and minimize repair cost.
· Manage, direct, and/or schedule contractors and consultants working in construction, maintenance, strategic and tactical space planning, architectural design, employee relocation, and facilities service, etc.
· Manage corporate and branch office construction, renovation, and relocation projects, including all aspects of assessing, qualifying, programming, designing, bidding, procurement, contract administration, budget conformance, and related bill payment, etc., with minimal supervision.
· Ensure all projects and paperwork are completed in a professional, qualified, appropriate, efficient, cost effective, timely, safe, and professional manner.
· Manage employee moves and projects at both the corporate and branch offices; coordinate space requirements, and/or supervise the support efforts IT, maintenance, movers, and other outside contractors.
· Manage the negotiation and oversight of new and on-going contracts to provide excellent service at competitive prices.
· Receive facilities requests from management staff, prioritize, and manage projects through to completion. Communicate updates of facilities projects/issues to concerned parties on on-going basis.
· Inspect facilities for internal and external security breaches and report/handle appropriately; serve as primary on-call contact for incidents of security breach.
· Provide excellent customer service to internal and external customers
Required skills and abilities:
· Ability to administer budget within pre-determined guidelines
· Excellent verbal and written communication, and documentation skills
· Strong interpersonal/customer service skills
· Detail oriented with strong organizational and time management skills
· Proactive work ethic and problem solving skills
· Negotiation skills
· Professional persona
· Proactive and able to follow through to completion on assigned projects
Preferred education and experience:
· Bachelor’s degree
· Three years experience in facilities/project/security/operations management/coordination
· Experience with construction/ interior design/mechanical systems
· Proficient in the use of Microsoft Office software
· Familiar with regulatory agency standards as they apply, such as OSHA