Executive Management
Kaiser Permanente (Oakland/East Bay, California)

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COMPANY PROFILE At approximately $35 billion in revenues, Kaiser Foundation Health Plan and Hospitals (KFHP/H) is Americas largest not-for-profit health maintenance organization. Named after Henry Kaiser, the company has grown from a 12-bed hospital into an integrated health delivery system serving 8.7+ million members in 9 states and the District of Columbia. Kaiser Permanente operates in 8 regions covering Northern California, Southern California, Colorado, Georgia, Hawaii, Ohio, Northwest (Oregon and Washington), and Mid-Atlantic States (Maryland, Virginia, and the District of Columbia). Care to Kaiser Permanente health plan members is provided primarily through Kaiser owned and operated hospitals (37), medical clinics, and over 12,800 physicians who are partners or employees of the Permanente Medical Groups. There are some 152,000 employees nationwide. Kaiser Permanente is nationally and internationally recognized for providing innovative, high quality, coordinated, evidence based health care. A significant volume of services in several regions is also provided through contracted networks of community hospitals, physicians, and other providers. Kaiser Permanentes eight Regions are comprised of separate, but closely cooperating organizations. These organizations are: Kaiser Foundation Health Plans (KFHP): A non-profit, public-benefit corporation that contracts with individuals and groups to provide HMO and other health benefit plans. KFHP contracts with Kaiser Foundation Hospitals and medical groups to provide services. Kaiser Foundation Hospitals (KFH): A non-profit, public-benefit corporation that owns and operates hospitals in California, Oregon, and Hawaii; owns outpatient facilities in all states where they do business; provides or arranges hospital services; and sponsors charitable, educational, and research activities. Permanente Medical Groups (PMG): Partnerships or professional corporations of physicians one in each Kaiser Permanente Region. The full responsibility for providing and arranging necessary medical care is assumed in each Region by the Permanente Medical Groups. Kaiser Permanente has a long-standing and strong commitment to its employees and to organized labor. The Labor Management Partnership (LMP) involves KPs collaboration with over 30 local and eight international unions representing approximately 85,000 KP employees. The LMP is the largest labor management partnership in the U.S. and involves commitments to the collective pursuit of employment security, quality care and service, and organizational performance. DESCRIPTION OF MARKET AREA COMPLIANCE AND INTEGRITY This position consistently supports compliance and the Principles of Responsibility (Kaiser Permanentes Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to the applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanentes policies and procedures. Models and reinforces ethical behavior in self and others in accordance to the Principles of Responsibility; adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty; shows consistency in words and actions; follows through on commitments. All executive managers are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments. POSITION SUMMARY The Executive Director of FP&A, Shared Services has key financial management responsibility for leading the team providing financial planning and analysis support to the KP-IT Shared Service organizations which includes KP-ITs Chief Operations Officer, Chief Architect and Chief Information Security Officer. Areas under direct control include leadership of the financial planning and analysis functions for all Shared Service Organizations. Given the significance and size of the budgets, cost transparency, ability to accurately trend costs by category and tie to strategic initiatives, investments and consuming Regions, is critical. The accountable Executive will assist Executive Leaders and staff effectively manage costs, identify and pursue strategic opportunities. To achieve objectives, the incumbent plays a key coordination role with KP-ITs Senior Leadership Team as well as Program and Regional financial leadership. The market includes all regions that Kaiser Permanente operates in. The Supply function touches all those that consume IT resources. It is imperative that the reach of this role has a working knowledge of the environment that IT organization operates in. The Executive needs to understand the demand for IT goods & services and be able to match the Organizational costs to ensure these needs and transparency goals are met. The successful Executive will participate in the identification and the standardization of key business issues, design of analytical approaches, and development of multi-year business plans including strategic financial planning for cash flow, ROI, capital and operating expenditures. Supports process & cost improvement initiatives in the areas of financial transparency and financial reporting. PRINCIPLE RESPONSIBILITIES Financial Planning & Analysis Participates in the identification & standardization of key business issues, design of analytical approaches, and development of business plans including strategic financial planning for cash flow, ROI, and capital and operating expenditures. Drive strategic decision support on business cases for key Shared Service initiatives. Leads cost containment, improved financial transparency efforts, analytic support and root cause analysis of aberrations, and allocation of IT consumption on KP Regions through the support of Activity Based Costing initiatives. Tracks consumption trends impact of IT initiatives on overall Organizational spend. Acts as liaison with Shared Services Management teams to provide financial and operational decision support. Provides metrics for financial performance measurement for Shared Services organizations. Serves as a financial expert to KP-IT and Regional leadership on complex initiatives with strategic importance. Provides strategic business planning for local management to ensure cost efficient administration of financial transactions and administrative expenditures. Assess the financial impact of new ventures on strategic performance. Works with senior leadership at the National and Regional levels in identifying and resolving issues. Develops strong operational partnerships with Regional and Program finance areas. Supports the development, implementation and monitoring of operating budgets & forecasts. Partner with KP-IT Controller on operational accounting issues including capitalization and leasing. Directs preparation and analysis of financial results, including variances from budget and forecast, on a monthly and annual basis. Identifies trends and produces revised forecasts. People Manages the KPITs financial planning and analysis unit and other staff. Hires, coaches, and manages a team of professionals. Promotes a team environment and provides work direction and guidance including professional development and training. Inspires a shared vision of organizations future. Networks inside and outside of KPIT. Models and supports reasoned risk-taking. Collaborates or teams with others (personally and organizationally) for beneficial business results. Maintains professional vitality. Encourages management development by providing opportunities for leadership and working with leaders throughout the IT organization. Process Develops and aligns financial planning and analysis function with desired strategies required to attain business results for Kaiser Permanente. Develops a rollup/summary of KP-IT financial performance to be communicated to senior leadership and the Regions. Ensures the implementation and adherence to KP-IT, Program, shared services and regional financial planning policies and procedures. Models integration across functional areas. Coordinates, initiates, influences, recommends sponsorship opportunities and acts as sponsor and/or change agent. Manages commitment to the defined business processes. Develops awareness of and accountability for all aspects of internal control in both financial and operational environments. Will coordinate the monthly forecast that will include two calendar years for all demand elements. As a key member of the KP-IT Finance Leadership team, responsible for re-engineering and process improvements of the financial systems, processes and controls. Partner in improvement of business case discipline and project management. KEY WORKING RELATIONSHIPS Vice President and CFO, KP-IT Vice President, Controller for Program Office Senior Program Offices Finance Executives Regional and Program Controllers VP & CTO SVP & COO All members of the KP-IT Senior Leadership Team Key Business Partners All Regional and Portfolio Business Information Officers Key Technology Partners and Vendors EDUCATION/EXPERIENCE Bachelors degree or equivalent experience in accounting, finance or business. Masters degree preferred. Knowledge of federal, state and regulatory accounting and reporting regulations. Thorough knowledge of cost management techniques, financial control, financial analysis, financial reporting, and budgeting. Strong communication, presentation, and staff development skills. Facility with matrix management techniques. Successful experience in achieving results through people in complex organization. Customer focuses with outstanding interpersonal skills and is able to interact with a range of personalities and styles to establish effective relationships at all levels of the organization. Ability to support and impact other business functions and senior managers within the business unit, both internally and externally. Expertise in program management discipline and tool sets. Demonstrates organizational design skills. Identifies and develops functional manager-level talent. Other desired attributes include being a team player and change agent. Expert in prioritizing tasks and matching with resources. Excellent negotiation skills. REQUIRED COMPETENCIES Strategic/Systems Thinking: Understands the connections and relationships across functions and entities for both internal and external constituencies; thinks appropriately into the future. Service Orientation: Focuses and aligns actions and decisions on ways to enhance service. Decisiveness: Makes timely and effective decisions. Communication: Sends the right messages and information to appropriate audiences verbally and in writing; keeps people informed; adapts communication style to the needs of the audience. Collaboration/Influence: Actively gathers appropriate level of participation and input to decision-making, and fosters same within team. Persuades others to see/recognize new perspectives to reach best outcomes by utilizing buy-in, persuasion and relationship building. Team Focus: Assembles and effectively leads direct report and/or partnership teams. Exceptional facilitator of team work & decision-making in virtual and in-person settings Change Leadership: Initiates and/or sponsors change efforts; aligns resources, overcomes resistance, and engages/motivates others to implement and sustain change efforts. Partnership: Strategically partners across areas, entities, and functions to achieve long-term performance goals and re-allocates resources as needed. Works to achieve win-win solutions to achieve outcomes. Holds others accountable for developing and maintaining partnerships. Results Orientation: Does what is necessary to improve performance; balances the resources necessary to produce desired outcomes; tracks and monitors performance. Confidence/Initiative: Has foresight and asserts a willingness to perform in challenging situations; learns from mistakes and from feedback from others. Reward/Recognition: Establishes and maintains a culture that values, rewards, recognizes and reinforces accomplishments, contributions and excellence. Cultural Competence: Considers and uses cultural dimensions in workforce planning and development, and the formulation and enacting of business strategies. Develops Others: Pays personal attention to the growth and development of others, provides constructive feedback, and creates development opportunities. Personal Development: Is open to and seeks new learning opportunities; embraces and responds to feedback from others. To submit your resume or find out more about this and other positions, please visit our web site at www.kaiserpermanentejobs.org. (Enter Job ID Number 70669) This position consistently supports compliance and the Principles of Responsibility (Kaiser Permanentes Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanente policies and procedures.