Entry-level Management Training Program
Hertz Corporation (Northern/Duluth, Minnesota)

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Hertz Local Edition (HLE) Car Rental is a new subsidiary of Hertz Rent-A-Car, the #1 Car Rental Company in the industry. Hertz is known for superior service and quality product. Hertz Local Edition is a move into the local market, concentrating in short term rental of automobiles for the insurance replacement market. Our Baxter/Brainerd locations provide Hertz customers with a full range of rental vehicles including minivans, sport utility vehicles, as well as compact through full-size cars. We also offer pick-up and delivery service, Hertz #1 Club Gold counter service and vehicles equipped with Hertz' in-car global positioning system, Never Lost. Hertz is positioned to meet all of our customers' rental requirements, whether for business, pleasure or insurance replacement needs.

 

Job Description- Manager Trainees

 

Training and Development:

• Continuously develop and train on phone skills, sales techniques and customer service skills.

• Develop self to constantly and measurably improve performance numbers.

 

Customer Service:

• Assist with the phone and take reservations. • Pick up the customer or deliver a vehicle to them at a specified location in a timely fashion.

• Present rental agreement by clearly explaining policies, procedures and parameters of each transaction to the renter.

• Maintain good communication skills, friendly personality, professional appearance and positive attitude in every interaction with the customers all of the time.

• Maintain vehicle cleanliness when required to meet the customer's needs, including performing car washes.

• Perform vehicle inspections at the time of delivery and return to verify cleanliness and fuel levels.

 

Sales/Marketing

• Enhance the branch's growth and profitability through capturing reservations, qualifying the reservation and utilizing the rental qualification guidelines and rate quotes in accordance with the rate menu.

• Present ancillary products to the renter by clearly explaining the features and benefits of all optional products.

• Make contacts with the referral source, work to further the company's growth through our local marketing efforts.

 

Management:

• Learn how to operate a Branch through hands on development of skills in order to be considered for future advancement.

• Takes initiative for self-development.

 

Administrative:

• Perform vehicle inspections at the time of delivery and return to verify fuel levels and check for damages.

• Complete contracts completely.

• Help Assistant Branch Manager/Branch Manager with billing issues and processes rental payments from the renters and businesses

 

Qualifications: Qualified candidates should have a college degree (BA/BS), prior customer service and sales experience, and an outgoing, friendly personality. Career Opportunities: Manager Trainees Are you highly motivated, outgoing individuals with competitive spirits. Possess a college degree? Have a drive to succeed? Can demonstrate the management qualities that we're looking for? If so, isn't it time to stop following us around? Don't be denied a great career opportunity. Let us put you into the driver's seat at Hertz Local Edition....

 

If interested, please apply online at http://track.jobviper.com/ViewJob.asp?id=541453-3-933