Enterprise Sales Engineer
Nortel (Las Vegas, Nevada)

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Job Purpose:

Provides pre and post-sale technical support by delivering product presentations and demonstrations; developing prototypes; evaluating customer readiness; conducting product training; identifying and resolving application or environmental issues.

Duties:

* Enhances team accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.

* Contributes to sales team effort by delivering technical presentations and demonstrations; developing prototypes; supporting proof-of-concept efforts; accomplishing related results as needed.

* Identifies application or environmental issues by Installing evaluation equipment; developing and implementing checklist to determine client readiness.

* Provides technical support to clients by maintaining remote account system access for clients; developing training tools; assisting in system analysis.

* Identifies sales requirements by establishing personal rapport with persons in the position to understand service requirements.

* Maintains quality service by following organization standards.

* Prepares reports by collecting, analyzing, and summarizing information.

* Maintains technical knowledge by attending educational workshops; reviewing publications.

* Maintains equipment and systems by designing, implementing, and maintaining technical equipment.

Skills/Qualifications:

Problem Solving, Verbal Communication, General Programming Skills, Presenting Technical Information, Product Knowledge, Selling to Customer Needs, Technical Understanding, Technical Leadership, Large System Implementation, Software Requirements, ERP Implementation