Educational Travel Sales
Explorica (San Diego, California)

Position Summary:

 

The Sales Executive position for Explorica Inc. is responsible for the selling of educational tours for students.  Depending on office location an SE may have a designated region, where he/she must maintain competitive sales numbers and call time.  The SE is responsible for ensuring customer satisfaction from start to finish.  Working with the Sales Manager or Director, each SE is responsible for achieving sales goals by soliciting past business and prospecting new business. 

 

Responsibilities:

 

The Sales Executive solicits new clients and accounts to meet and exceed goals by making cold calls, direct sales calls and following up on potential sales leads.  Maintains relationships with existing clients and accounts and efficiently responds to all inquires made by potential customers via phone or email.

 

Establishes and maintains regular contact with clients and accounts in order to introduce and promote a destination or tour in accordance with company goals, marketing initiatives and sales expectations.  Calls on prospects to solicit business so to create a strong pipeline of future business leads.   

 

Depending on experience level, maintains a communicated and expected number of sales calls per day, and expected sign ups/Pax per sales season.  Through self motivation and determination ensures that established sales goals are met and maintained. 

 

Manages and takes responsibility for the entire sales process, from pre-enrollment to post-departure with the teacher.  Works with teachers to set enrollment deadlines for students, and helps develop marketing strategies for the teachers to utilize while enrolling students. Works closely with the Program Management Department to assist with travel details and logistics.  Follows up on all aspects of tour needs including the receipt of necessary air and train tickets, itineraries and other logistics with the teacher to ensure the utmost of service and organization.

 

As needed, volunteers to mentor or train more junior or new Sales Executives.  If requested, assists in the Sales Department orientation process to ensure new Sales Executives are trained appropriately. 

 

Represents Explorica at trade association meetings and other related business events to promote all products and services. Coordinates with department Manager/Director the initiation of new marketing ideas and product development ideas. 

 

Utilizes department technology to consistently maintain a detailed, organized and thorough database of a predetermined number of teachers, including cold, warm and active leads.  

 

Educates self on all related tours and Explorica products.  Comprehends the student travel industry with interest to learn more regarding our competition as it compares to Explorica business models.   

 

Assumes additional responsibilities as requested.

 

 

Requirements:

 

A bachelor’s degree preferred.A minimum of one year progressive sales experience preferably in the student travel industry. Solid experience working with group tour operators. Strong communication and presentation skills including the ability to work with all levels of employees and customers in a diplomatic and professional manner. Proficient computer skills and the ability to learn new software products a must.Ability to travel to attend Explorica Tours for product development, conventions and trade shows. Ability to multi-task projects and responsibilities and strong prioritization skills.