Director, Finance Projects
Kaiser Permanente (Oakland/East Bay, California)

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At approximately $40 billion in revenues, Kaiser Foundation Health Plan and Hospitals (KFHP/H) is Americas largest not-for-profit health maintenance organization. Named after Henry Kaiser, the company has grown from a 23-bed hospital into an integrated health delivery system serving 8.65 million members in 9 states and the District of Columbia. Kaiser Permanente operates in 8 regions covering Northern California, Southern California, Colorado, Georgia, Hawaii, Ohio, Northwest (Oregon and Washington), and Mid-Atlantic States (Maryland, Virginia, and the District of Columbia). Care to Kaiser Permanente health plan members is provided primarily through Kaiser owned and operated hospitals (37), medical clinics, and over 12,800 physicians who are partners or employees of the Permanente Medical Groups. There are some 152,000 employees nationwide. Kaiser Permanente is a nationally and internationally recognized innovator in the provision of high quality, coordinated, evidence based health care. A significant volume of services in several regions is also provided through contracted networks of community hospitals, physicians and other providers. Kaiser Permanentes eight Regions are comprised of separate, but closely cooperating organizations. These organizations are: - Kaiser Foundation Health Plans (KFHP): A non-profit, public-benefit corporation that contracts with individuals and groups to provide HMO and other health benefit plans. KFHP contracts with Kaiser Foundation Hospitals and medical groups to provide services. - Kaiser Foundation Hospitals (KFH): A non-profit, public-benefit corporation that owns and operates hospitals in California, Oregon, and Hawaii; owns outpatient facilities in all states where they do business; provides or arranges hospital services; and sponsors charitable, educational, and research activities. - Permanente Medical Groups (PMG): Partnerships or professional corporations of physicians - one in each Kaiser Permanente Region. The full responsibility for providing and arranging necessary medical care is assumed in each Region by the Permanente Medical Groups. Kaiser Permanente has a long-standing and strong commitment to its employees and to organized labor. The Labor Management Partnership (LMP) involves KPs collaboration with over 30 local and eight international unions representing approximately 85,000 KP employees. The LMP is the largest labor management partnership in the U.S. and involves commitments to the collective pursuit of employment security, quality care and service, and organizational performance. POSITION SUMMARY This position develops and oversees strategic, Program-wide financial analyses and plans, and provides objective, thoughtful information and council, which enables senior leadership and regional customers to surface issues, make informed decisions, and achieve profitable growth. This position exists to improve Program performance by: 1)Providing recommendations to senior leadership based on insightful analyses of operations and financial results for the Program and regions; 2)Developing program-wide, strategically focused financial analyses and plans 3)Consulting with and assisting functional operations, regional market operations and financial managers in improving performance; 4)Consulting on major strategic and performance enhancement initiatives and special projects; 5)Playing an integration role among various functions including quality, actuarial and decision reporting on analytical work related to key strategic initiatives; 6)Integrating strategic financial analyses in program and regional planning processes. This position consistently supports compliance and the Principles of Responsibility (Kaiser Permanentes Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to the applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanentes policies and procedures. PRINCIPLE RESPONSIBILITIES (1)Lead financial valuation and value realization projects a.Develop financial models to support strategic financial valuation efforts, including: i.Initiation and development of planning and analytical models to support KPs value realization of quality and service initiatives. 1. Top down assessment of key opportunity areas 2. Bottoms up assessment of specific initiatives ii. Development of opportunity assessment considering benchmark performance and target costing ; (2) In collaboration with key stakeholders, develop key metrics reports and tracking mechanisms; link to KP Corporate performance reports; (3) In collaboration with key stakeholders, develop reporting tools in support of strategic financial assessments; (4) Cascade valuation analyses and processes to regions in alignment with financial and strategic planning processes; (5) Review and consult on business case development for national initiatives; (6) Provides insightful financial analyses and presentations (standard and ad-hoc) to senior leadership and the Boards of Directors, which contribute to their effectiveness and the oversight of the Program and regions financial health; (7) Develops and manage various financial analyses including profitability (ROI), trend and competitive benchmarking; (8) Consults on major strategic and performance enhancement initiatives and special projects; (9) Additional responsibilities as assigned. COMPLIANCE AND INTEGRITY - Models and reinforces ethical behavior in self and others in accordance to the Principles of Responsibility; adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty; shows consistency in words and actions; follows through on commitments. - Regional leaders are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments. FREEDOM TO ACT - The incumbent will coordinate the development of financial analyses and business plans around major initiatives and makes presentations directly to the Board and senior leadership (the KPPG, the NLT, etc.) without supervisory approval. - The incumbent provides financial expertise directly to Program level initiatives and special projects, as well as direct consultation to regions on a variety of topics such as mergers, alliances, marketing initiatives, make/buy decisions, consolidation, internalizing services, hospital negotiations, etc. without supervisory approval. - The incumbent will play a cross functional leadership role interacting directly with senior leaders in the Quality, Actuarial, and other areas based on project work to drive forward key initiatives. KEY RELATIONSHIPS - Value realization committee - Senior leadership team in Program Office and the Federation - KFHP/KFH Board of Directors - Program Office Vice Presidents - Strong relationships at all levels with Regional operations and with financial leaders throughout the Program. EDUCATION/EXPERIENCE 1. Masters degree in Business Administration with financial focus, Health Care Administration, Public Health or other related field required. Demonstrated equivalent experience with Bachelors degree will be considered. 2. Ten or more years of experience in financial planning, analysis, strategic planning or equivalent required. 3. Management and supervisory experience required. 4. Excellent verbal and written communication skills and expertise in the following: persuasion, negotiation, facilitation and meeting management, and oral presentations. 5. Project management experience required; consulting experience strongly preferred. 6. Health care experience highly desirable. REQUIRED COMPETENCIES This position requires superb technical expertise in the areas of financial planning and analysis and strategic planning as well as outstanding performance in these key competencies: Change Leadership is the ability to energize and alert groups to the need for specific changes in the way things are done. It involves impact and influence which is the ability to communicate ones ideas or positions to a diverse audience in a persuasive manner in order to engender support or agreement. It involves communicating effectively in order to ensure that others hear, understand and feel empowered to accept organization goals. It is also the ability to be proactive and aggressive in thinking about new ways to do things that will impact performance into the future, no matter how uncomfortable or different from the usual ways. Excellence Orientation is the focus on setting challenging objectives, finding better or more efficient ways of accomplishing strategic business results and continuously raising the standard of excellence. The emphasis is not just on accomplishing targeted results, but surpassing predefined expectations and goals. Strategic Thinking represents the scope in which Leaders think and act to achieve business objectives. This competency includes knowing what is happening in markets and the ability to identify how the organization is impacted by changes and outside forces. At the highest level, individuals proactively develop, communicate and monitor progress toward targeted strategic initiatives. Developing Future Leaders is the desire to ensure that the organizations future leadership requirements are met. Specific actions are taken to develop others to step into future leadership positions through creating development plans, coaching, and empowering others to take on greater responsibility. Team Focus is the intention to take a role as leader of a team or other group, as well as to participate as an effective team member. Fosters an environment that encourages teamwork. Uses strategies to make teams work better, such as increasing clarity through improved communication. Creates a shared vision and direction that unites the team. High-impact Communication is the ability to create enthusiasm for new initiatives or change efforts in order to gain support, sponsorship and commitment from key clients/stakeholders and team members. It involves proactively creating opportunities for open, two-way communication with others. Seeks the involvement, feedback and opinions of people who will be affected by a change or decision in order to gain their buy-in. Communicates with customers in a way that consistently demonstrates an orientation of customer service. The ability to articulately present the results of his or her work and to effectively represent the challenges faced and resolved in the course of task performance. The ability to communicate directly and honestly with individuals regarding difficult issues. Ensures that audiences have a clear understanding of specific goals and objectives and the rationale for decisions/actions. COMPUTER SOFTWARE SKILLS Word Processing: Inputs and edits standard text for routine correspondence and reports. Performs sorts and merges, prints mass mailings, selects font attributes and changes. Inputs scientific, legal, or bilingual text or develops routine macros; multiple columns; routine tables; automatic footnotes, endnotes, or tables of contents. Develops complex tables and charts (e.g. mathematical formulas, headers, font changes, highlighting, split cells). Imports and exports data and graphics files. Develops complex macros. Other: Spreadsheets: Inputs and updates data to established spreadsheets. Designs routine spreadsheets, sets up routine formulas, prints desired selections. Designs complex spreadsheets, with multiple-functions formulas, and prints desired sections. Creates graphs and charts. Links spreadsheets. Imports or exports spreadsheets to data or word processing files. Creates graphics files and exports to word processing. Develops complex spreadsheets involving statistical formulas or construction of look-up tables. Develops complex macros. Database: Enters or edits data to existing database files. Sets up new database files and recommends screen improvements. Runs pre-established reports and develops routine data lists through the report writer. Designs and implements program modifications and improvements. Imports and exports data. Develops complex management or scientific reports, using multiple databases. Strong understanding of financial computer systems. PROBLEM SOLVING 1. Presenting findings in a clear, understandable, compelling story for management. 2. Identifying and articulating the underlying drivers of performance and the changes necessary to return the Program to financial health. TEAMS, COMMITTEES, OR TASK FORCES Participate on special projects and work groups. POSITION DIMENSIONS The position will work initially as an individual contributor with analytical support provided through existing functions (e.g., financial and strategic planning). The function may develop over time to include: 1. Senior financial analysts 2. Financial analysts 3. Data manager 4. Support staff The position will play a key leadership role across various functions, including Quality and Actuarial, in driving forward key strategic financial initiatives. This position responsible for a budget of $500,000 - $5,000,000 Through direct influence, the entire budget of the Program is influenced by this position. The financial impact on the organization should be tremendous as the incumbent serves as a key driver to the development of strategic financial planning. This position consistently supports compliance and the Principles of Responsibility (Kaiser Permanentes Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanentes policies and procedures.