Desktop Support Technician
The Louis Berger Group, Inc. (Washington, Washington DC)

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Desktop Support Technician (Washington, DC)

 

Leading consulting firm based in Washington, DC has an immediate availability for a  Level III Desktop Support Technician to provide technical and functional support regarding a variety of PC software and/or hardware products.

 

The successful candidate will have strong end-user interaction/communication skills, the ability to recognize potential problems and take appropriate preventative action, the ability to support a wide variety of users through phone and email communication as well as personal interaction, and be willing to travel occasionally to other office locations.

 

Required Skills:

Five Years experience. Strong knowledge of Windows XP operating system. Working knowledge of Windows networks, firewalls, and Remote Access. Strong knowledge of MS Office 2003 & MS Outlook/Exchange Excellent written and verbal communications skills and capacity to creatively solve problems are essential. Organization, communication skills and ability to complete tasks unsupervised.

 

Desired Skills:

Experience with supporting AutoCAD, Microstation and other civil engineering applications a plus.  Setup and configure Active Directory User accounts and Exchange mail accounts. Assist in troubleshooting and supporting Cisco VoIP phone systems.

 

The Louis Berger Group, Inc. offers a competitive compensation package including Medical & Dental plans, Life Insurance, Cafeteria Plan, Dependent Care, 401K with match, Paid Vacation and Holidays.

 

Interested candidates must apply on line using the following link http://louisberger.com/resume/res_form/res_form.php and in addition may also send resumes and salary requirements to: recruiter@louisberger.com

EOE M/F/D/V