Data Reporting
RR Donnelley (Cedar Rapids, Iowa)

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POSITION(S):Data Reporting Salaried Non Exempt REPORTS TO: Operations Manger, Customer Service Center Iowa City, IA DEPARTMENT:Customer Service SHIFT:Any Assigned Shift SUMMARY: This individual will be responsible for providing the necessary support and service to meet internal and external customer reporting needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned by management: Gain extensive knowledge of standard company reporting tools Have the ability to write custom reports in Business Objects Create and run the standard company reports Create and run WIN reports Assist in educating and training sales and Customer Service associates about the CISRT process for reports Assist other business units in identifying the requirements needed for the company reporting structure Willing to travel if/when needed May be required to work overtime on short notice if work load warrants including Saturday and/or Sunday QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. An individual must have a knowledge and understanding of SQL, Microsoft products, particularly Excel and Access, basic knowledge of database structure, WCSS and Win. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: Computer Science degree; one to three years related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and interpret documents and Standard Operating Procedures. Ability to write routine reports and correspondence. Ability to speak, listen and communicate with sales, customers and RR Donnelley associates. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed, written or oral instructions. Ability to deal with problems involving concrete variables in standardized situations. Qualifications QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. An individual must have a knowledge and understanding of SQL, Microsoft products, particularly Excel and Access, basic knowledge of database structure, WCSS and Win. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: Computer Science degree; one to three years related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read and interpret documents and Standard Operating Procedures. Ability to write routine reports and correspondence. Ability to speak, listen and communicate with sales, customers and RR Donnelley associates. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY: Ability to apply common sense understanding to carry out detailed, written or oral instructions. Ability to deal with problems involving concrete variables in standardized situations.
Job Reference Number: 16723BR

Founded 140 years ago, RR Donnelley (www.rrdonnelley.com) prepares, produces and delivers some of the most widely recognized magazines, catalogs, books, annual reports, retail inserts and directories in the world. RR Donnelley does business with every company in the Fortune 100 and approximately 97% of the Fortune 500. The company also provides solutions in document-based business process outsourcing, commercial printing, direct mail, print fulfillment, forms and labels, variable digital printing, logistics, digital photography, on-line services and content and database management. As the largest printer in North America and with strong positions around the globe, RR Donnelley is changing the role of print in every marketplace it serves.

We provide a competitive compensation plan and an exceptional benefit package.

RR Donnelley is an AA/EEO employer.