Data Center General Manager
COMSYS (Cleveland, Ohio)

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Comsys is working with one of the nation's largest financial holding companies providing a full range of banking and financial services, headquartered in Cleveland, Ohio. If you are interested in working in an environment where leadership, excellence, initiative and diversity are amongst their core values please contact us. This is a full-time and direct opportunity for a Data Center General Manager. Candidates MUST BE US Citizens, Greencard holders or hold an EAD card. NO VENDOR or H1B candidates will be considered. Roles and Responsibilities: Provide the Data Center Operations (DCO) team with leadership and direction on a strategic and tactical level. The DCO team consists of approximately 120 staff members and has a budget of over $20 million. Teams include: Production Control: Mainframe, Storage/Tape, and Midrange management (Incident, Problem, Change, Situation, Communication, Release, and Service Management) and Print Operations Network Control: LANIWAN and Distributed Server management (Incident, Problem, Change, Situation, Communication, Release, and Service Management) Turnover Services: Mainframe, Midrange, and distributed Release Management, Version Control,Change Management, Job Scheduling, and Storage and Tape Services * The Data Center Operations (DCO) General Manager will establish the vision, and strategic roadmap, to transform the DCO from highly mature technology driven organization to a customer centric, cost effective infrastructure services team committed to a new standard in service delivery. * The DCO General Manager will evolve current operational metrics to focus on delivering high quality, value added services to all clients of the Data Center. In this capacity, the General Manager will act as the executive sponsor of Six Sigma projects to lean the operations side, as well new capability projects driven by customer demand for newer, high value services. * This role must work across all infrastructure teams to deliver tightly integrated services, and manage initiatives that utilize team members in a matrix fashion. * Daily production availability, performance, and capacity responsibility is implied within the role. * Continued and sustained operational excellence is expected. * Proactive monitoring of enterprise growth, as well as predictive modeling in budgeting are all core to the operational success of the DCC group. * Working and operational knowledge of large Mainframe, AS/400, Unix, Tandem, Windows, Cisco environments is a must. * DCO General Manager will be accountable for organizational change management to enable the transformation to a service based culture. * Key emphasis will be placed on staff leadership and coaching, talent identification and growth, succession and workforce planning, and fostering mentorship within the line management team. Ideal candidate traits for this role will have: 1. Passion i. For developing and working with people ii. For getting things done right iii. For defining issues & opportunities through facts & data iv. For creating ownership, accountability and collaboration 2. Experience i. ITIL ii. Six Sigma Methodologies iii. Enterprise Risk Assessment iv. Enterprise Security v. Disaster Recovery and Business Continuity vi. At least 10 years in Infrastructure or ISP production support leadership roles (preferably large corporate environment with 5,000+ MIPS, 5,000 servers, 30,000 clients). vii. Experience with Network security issues, application development processes, large scale project sponsorship and financial oversight. 3. Leadership i. Leading both matrix and hard line assigned teams of people greater than IOU. ii. Spearheading projects and recovery efforts that cross application, infrastructure, and organizational boundaries. iii. Promoted by current management team within last 2 years. 4. Education i. 4 years accredited college degree in related field at a minimum. ii. Masters Degree preferred Work Location: Primary location Cleveland OH, with occasional regional travel of less than 25% You and your skills - Masters Degree a plus Five or more years of management experience in Systems or related businesses Experience in managing a job shop based team Experience in managing a large staff of professionals Solid understanding of systems development tools, methods and techniques Debra Kass Dluhy Placement Manager COMSYS Information Technology Services 1001 Fannin, Suite 600 Houston, TX 77002 Toll-free: (888) 742-7805 Direct: (713) 470-9514 Cell: (713) 702-5741 Fax: (713) 346-0125 ddluhy@comsys.com www.comsys.com