Customer Service/ Retail Experience
CoWorx (Framingham/Worcester, Massachusetts)

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For more than 30 years, CoWorx has been matching great people with rewarding career opportunities. We offer a full suite of benefits including Medical, Dental, Vision, Patient Care, Bonus, 401(k), Credit Union, Real Estate Assistance, and Multiple Payroll Options.

We would like to extend an opportunity for you to join a Fortune 500 company that offers a friendly work environment fostering growth and personal achievement. This is a temp-to-hire opportunity for the right person. If you think our benefits are impressive, wait until you hear what the client has to offer on a perm basis!

Position Available:

In this role you will interact with consumers to coordinate warranty repair and exchange on products such as wireless devices, medical products, and electronics. Maintain and update company database with customer information for all departments. NOT a telemarketing position.

Many opportunities exist in this well established company to move to a permanent position in no time. Previous experience is not required, Our customer provides on the job training and mentoring.

Great work environment! Blue jeans casual and low stress friendly.

All positions start at $11.00 per hour – 1st shift, 2nd shift and flex (weekend) schedules are available

Company benefits after 90 days include, Health, Dental, Flex Account, ST/LT Disability and Life insurance, PTO – 2 weeks, 401K.

Recognition and Reward program: Quarterly and Annual Performance Bonuses, Opportunity for Recognition Awards, Annual performance and pay reviews

Bilingual speaking is a plus: French -Spanish -German -Italian -Hebrew -Mandarin

Basic Skills Required for consideration:

Ability to type 35WPM

Intermediate Word, Excel and/or Access

Attention to detail

Positive communication skills

Good telephone skills

Strong customer service skills