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Job Purpose:
Serves customers by providing product and service information; resolving product and service problems.
Duties:
* Communicates with medical staff and other agencies to correct data entries
* Opens customer accounts by recording account information.
* Maintains customer records by updating account information.
* Prepares product or service reports by collecting and analyzing customer information.
* Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking