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Customer Service Representative (Manufacturing)
Neenah, WI
Client Information
Our clients Customer Service Center manages approximately $800 Million in annual Revenue. This involves 400+ Customers, who are supplied by products manufactured at 15 Plants. This opening is for a seasoned Customer Service Representative with experience in the manufacturing industry.
Responsibilities
Coordinating the order fulfillment process for all assigned Customers to include: customer forecast management, sales order entry, finished goods inventory control, service performance statistical analysis, and expediting shipments
This position will manage approximately $17.5MM in annual Sales Revenue
Manage the uninterrupted supply of flexible packaging material to all assigned Customers
Maintain a leadership position as the liaison between our client and their Customers
Build teamwork and habitually strive for total customer satisfaction
Foster teamwork with Sales and our Manufacturing Plants in developing and maintaining customer specific inventory management programs.
Qualifications
Strong customer orientation
Strong Analytical thinking and problem solving skills
Act as a leader in issue resolutions
Habitually strives to be the preferred supplier through total customer satisfaction
Prefer 4-year College degree, or level of experience in packaging or a service intensive environment
Experience interacting directly with external customers
Good communication skills (verbal and written)
Benefits
Our client offers full medical, dental and other essential benefits. Bonuses have been paid out consistently in the past few years.
Location
Neenah, WI is quietly nestled along the shores of Lake Winnebago. In Neenah you'll enjoy the lifestyle of small town America and the convenience of living in the Fox Cities metropolitan area, the fastest growing urban center in Wisconsin.
Please apply today and send your resume to Dunja at Dunja@goldstar-global.com.
Sorry, but relocation is not offered at this time. In addition only candidates allowed to work in the US are under consideration.
Our Client is an Equal Opportunity Employer