Customer Service Repreentative - Manufacturing
GoldStar Global (Green Bay/Appleton, Wisconsin)

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Customer Service Representative (Manufacturing)

Neenah, WI

Client Information

Our clients Customer Service Center manages approximately $800 Million in annual Revenue. This involves 400+ Customers, who are supplied by products manufactured at 15 Plants. This opening is for a seasoned Customer Service Representative with experience in the manufacturing industry.

Responsibilities

Coordinating the order fulfillment process for all assigned Customers to include: customer forecast management, sales order entry, finished goods inventory control, service performance statistical analysis, and expediting shipments

This position will manage approximately $17.5MM in annual Sales Revenue

Manage the uninterrupted supply of flexible packaging material to all assigned Customers

Maintain a leadership position as the liaison between our client and their Customers

Build teamwork and habitually strive for total customer satisfaction

Foster teamwork with Sales and our Manufacturing Plants in developing and maintaining customer specific inventory management programs.

Qualifications

Strong customer orientation

Strong Analytical thinking and problem solving skills

Act as a leader in issue resolutions

Habitually strives to be the preferred supplier through total customer satisfaction

Prefer 4-year College degree, or level of experience in packaging or a service intensive environment

Experience interacting directly with external customers

Good communication skills (verbal and written)

Benefits

Our client offers full medical, dental and other essential benefits. Bonuses have been paid out consistently in the past few years.

Location

Neenah, WI is quietly nestled along the shores of Lake Winnebago. In Neenah you'll enjoy the lifestyle of small town America and the convenience of living in the Fox Cities metropolitan area, the fastest growing urban center in Wisconsin.

Please apply today and send your resume to Dunja at Dunja@goldstar-global.com.

Sorry, but relocation is not offered at this time. In addition only candidates allowed to work in the US are under consideration.

Our Client is an Equal Opportunity Employer