Customer Service Representative (heavy Equipment)
Altec Industries (Kansas City/Independence, Missouri)

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Altec is a leading equipment and service provider for the electric utility, telecommunications and contractor markets. The company provides products and services in over 100 countries throughout the world.

For over 75 years, Altec has been a company of disciplined management with a commitment to excellence and strong financial growth. Altec's long history, stability and values serve as the cornerstone of our corporate culture and support our position as the world leader in our industry. The company's financial strength allows for continuous investment in new product creation and Altec's modern facilities offer the most advanced design, engineering and manufacturing facilities in the industry.

Altec products are the performance leaders and we are consistently raising the bar for productive line work through innovative product design. We are committed to helping our customers work safer and smarter by building equipment that is rugged, reliable and designed with integral safety features. Altec also offers the most comprehensive array of equipment solutions:                                                         

Most complete line of equipment     Lowest cost of ownership                         Financial Services Rental Equipment Used Equipment Most comprehensive after-the-sale support Largest road service network

 

Altec's strengths as a stable and innovative company position us for the 21st century with a continued commitment to excellence and total customer satisfaction.

 

There are salaried support positions open at St. Joseph, Missouri, which is a hub for National Service, meeting customer service requirements for the country.

About the Opportunities

Solve problems in a fast-paced, customer-oriented department. Use your strong communication skills, sense of urgency, creativity and organization. Multi-task and analyze priorities against changing deadlines. Be a part of the team that honors Altec's commitment to be there for the life of equipment!

Customer Service Representative:  Prepare and process customer orders.  May provide part numbers, pricing, and lead-time for items.  Research requests to meet customer requirements.  May coordinate return of material and follow-up on supplier activity.  May coordinate activities in Mobile Service West.

Qualifications

An Associate's Degree will be considered with a minimum of three years of technical experience (hydraulics or mechanics) with at least two years in a sales or service capacity ORA Bachelor's Degree candidate could find challenge and long-term career success within Altec, and new grads will be considered.  Some customer service, sales experience or manufacturing background through internships or part-time work is required.  If you have enjoyed these roles, this could be the entry-level job for you.  A mechanical aptitude and interest is required.Computer skills required

Competitive wages, a comprehensive medical and dental insurance program, 401K plan, life and disability insurance plans, tuition reimbursement, paid vacations and holidays.

Altec is an Equal Opportunity/Affirmative Action Employer Committed to Diversity, M/F/V/H encouraged to apply.