Customer Service Positions Available!!
Pinnacle Technical Resources (Richmond, Virginia)

WWW.PINNACLE1.COM

Customer Service Positions Available!!

We are currently in need of qualified Call Center and Customer Service professionals looking for a great opportunity! Most professionals needed in:

Colorado                                 Iowa                            New York

Texas                          Virginia                       Utah

Pennsylvania                          California                    Ohio

We have job opportunities on a nationwide basis!

Responsibilities:

Performing a variety of moderately complex clerical-duties in support of departmental and/or divisional operations

Handling inbound and outbound calls from and to customers needing exceptional customer service

Consistently and efficiently perform data entry while speaking to customers

Maintain records of varied information, as needed.

Provide resolution to escalated work orders and issues.

Requirements:

Must have GREAT verbal and written communication skills

Detail-oriented

Be flexible with work schedule for certain positions

PC Skills

Organizational and prioritization skills

GREAT Phone Etiquette

30 - 40 WPM or more

Multi-line Phone Operation

Must be able to pass a criminal background screen and drug test

Software:

Most positions prefer:

MS Office (Excel, Word)

MS Outlook

Internet and Windows navigation

To apply for one of our exciting job opportunities

please refer to www.pinnacle1.com!