Customer Service Analyst
Uline (Chicago North, Illinois)

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Customer Service Analyst
Uline, a leading international distributor of packaging & industrial supplies, seeks a Customer Service Analyst for their Corporate Office in Waukegan, IL.

Come Grow Along with Uline:

Experiencing a phenomenal 20% growth rate – open positions due to continuous expansion.
Consistent growth provides plenty of opportunities for career advancement.
Excellent pay & benefits – 3 bonus programs for every employee.

POSITION RESPONSIBILITIES / REQUIREMENTS:

Answer inbound customer calls 1 - 2 hours per day & process orders via phone, fax & internet

Create & perform MS Access queries for a variety of weekly & monthly performance / statistical reports

Pull relevant information from different sources (AS/400, SQL databases, phone system, relational databases, etc.)

In-depth knowledge of MS Office - especially Excel & Access (creation & use of queries, forms, reports, imports & exports)

Professional phone manner & the ability to work independently

Excellent written & oral communication skills

Strong time management, organizational & problem solving skills

3 - 5 years analyst experience required

Bachelor's degree preferred

Please visit www.uline.com/jobs for more information on our benefit package and open jobs.

JOB FAIR: Click here for detailed information and directions.

EOE m/f/d/v