Customer Account Manager
ANGEL Learning, Inc. (Indianapolis, Indiana)

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ANGEL Learning, Inc. is a fast growing company that is gaining national attention for its impact on the world of education by providing enterprise e-learning software and services.  Known by our customers for providing a superior product backed by zealous customer support, we have earned consecutive CODiE awards in both 2006 and 2007 for outstanding achievement and vision in education technology and were ranked first in customer satisfaction in 2007 in independent research conducted by the IMS Global Learning Consortium. Positioned to expand market share and take advantage of new markets we offer talented people a tremendous opportunity.  

Our leading edge product isn’t the only reason people like being a part of ANGEL Learning.  Our culture and environment encourage people who want to make significant contributions, work on challenging assignments, and prefer an open-minded approach to work.  In our relaxed, but vibrant, environment ideas flow, goals are achieved and celebrated, and individual growth promoted.

ANGEL Learning is physically growing and changing with new positions opening frequently.  We are currently seeking candidates for a K-12 Customer Account Manager.  

The K-12 Customer Account Manager will be responsible for working with prospective and/or current customers within a defined territory including identifying prospective customers, understanding their needs, designing solutions to meet those needs, negotiating contracts and ensuring a seamless customer experience.  To be successful, the K-12 Customer Account Manager will have the ability and experience to:

Achieve results by developing and executing plans which focus on the right activitiesUnderstand and appreciate customer’s needs, speak their language, and deliver memorable experiencesEffectively collaborate by soliciting other’s ideas, challenging assumptions, probing for understanding, and compromisingFluidly adapt to changeUnderstand his or her own and other’s feelings in order to apply the power and acumen of emotions as a source of energy and creativityUnderstand software applications, translate technical concepts to non-technical audiences 

POSITION REQUIREMENTS:

5+ years of experience surpassing customer expectations.  Experience in software applications, education or publishing markets are highly desirable.  A Bachelor’s degree in Marketing, Business, Technology or comparable experience is required.

We are an Equal Employment Opportunity employer.