Customer Account Executive
Comcast (Hartford, Connecticut)

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Work Location: Enfield, CT
- Acts as a point of contact for Billing, Account Maintenance, and general inquires on all products
- Responsible for achieving performance metrics
- Approach sales as a way of helping our customers receive the best value for their money. Promote and up sell company products to achieve sales goals.
- Process all transactions in adherence to company billing and collection policies.
- Own customer experience and act as an ambassador for Comcast.
- Identify outages, audit work, disconnects in error, etc.
- Promotes products and services and leverages all calls for sales opportunities

Punctual, regular, and consistent attendance.

QUALIFICATIONS:

- High school Diploma or GED required
- 1 - 2 years experience in a professional work environment including a minimum of 1 year in the customer service industry
- Exceptional problem solving skills
- Exceptional verbal, written and interpersonal communication skills
- Ability to work effectively within groups and teams.

Ability to work overtime, as needed. Comcast is not accepting unsolicited assistance from search firms for this employment opportunity.  All resumes submitted by search firms to any employee at Comcast via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Comcast HR/Recruitment will be deemed the sole property of Comcast. No fee will be paid in the event the candidate is hired by Comcast as a result of the referral or through other means

Comcast is an EEO/AA/ Drug Free Workplace

If interested, please apply online at http://track.jobviper.com/ViewJob.asp?id=524686-3-923