Credentials Supervisor
Spectrum Healthcare Resources (St Louis, Missouri)

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Opening for a position as a Credentials Supervisor at Spectrum Healthcare Resources in St. Louis, Missouri.

Company Overview:

Established in 1988, Spectrum Healthcare Resources (SHR) has earned a solid reputation in the health care staffing industry.  SHR is JCAHO certified and dedicates itself exclusively to supplying permanent civilian contracted medical professional for Military Treatment Facilities (MTF) located in the United States. SHR has a unique medical environment, working among the very best medical professionals, and caring for our military family.

SHR services over 100 MTF sites and 15 VA clinics throughout the United States, and with over 2,500 health care professionals, SHR is the leader among organizations that provide physicians, clinical personnel, and management services to MTF sites.

Job Description:

Spectrum Healthcare Resources has an opportunity for a Credentials Supervisor in St. Louis, MO.  The Primary Responsibilities will include:

·        Interviews and makes hiring recommendations for the Credentials Department to the Operations Vice President

·        Trains new employees

·        Sets priorities, manages deadlines, and follows up on performance expectations for the team

·        Reviews and controls the quality of packets prior to submission to the Military Treatment Facility

·        Answers questions and determines the best course of action as this position is viewed as the technical expert for the team

·        Provides weekly reports to Operations Vice President, Recruiters, and Employment Specialists on status of candidates

·        Works on packets, as needed, during busy times as outlined below:

o       Sends out initial packets to candidates

o       Reviews credentials received from candidates for completeness

o       Interacts with Recruiters and Employment Specialists to obtain missing items to complete the file

o       Obtains primary source verifications of credentials by contacting medical schools, post graduate training programs, and licensing boards.

o       Collects letters of recommendation from former employers

o       Contacts affiliations to obtain written verification of privileges

o       Collects all pertinent documentation and investigates any and all “red flag” issues

o       Submits National Provider Data Base queries and background checks on each and every provider

o       Searches for Medicare/Medicaid sanctions on providers and medical support staff

o       Requests state criminal history background checks on all providers and medical support staff

o       Sends completed packets to client for review and approval

Job Requirements:

The Position of Credentials Supervisor has the following requirements:

·        High school graduate or possess a GED certificate

·        Three (3) or more years of credentialing experience, training, or equivalent supervisory experience

·        Advanced proficiency in various computer applications, especially Word, Excel and Internet navigation

·        Ability to handle stress

·        Must be able to prioritize multiple responsibilities and manage a large workload within tight deadlines

·        Must demonstrate initiative, be able to manage people, and delegate appropriately

·        Ability to handle confidential data

·        Ability to adapt to change

·        Excellent problem-solving skills

·        Excellent communication and interpersonal skills (verbal and written, with an emphasis in grammar)

·        Strong commitment to customer service

·        Superior organizational and time management skills

·        Strong problem solving and decision making skills

·        Must be procedure and detail oriented, utilize excellent follow up skills, and strive for 100% accuracy

·        Familiarity with modern office equipment, e.g. facsimile, copier, etc.

<B> <CENTER>Contact Information:

Please submit résumé with salary requirements for considerations to:

Hr_shr@spectrumhealth.com

EOE/AA/D