Concessions Manager
Delaware North Companies, Inc. (Providence, Rhode Island)

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Unit Summary:  Located in Downtown Providence, Rhode Island, the Dunkin’ Donuts Center is a 14,000 seat indoor sports and entertainment venue which attracts more than 1 million visitors annually.  This arena is the home of the AHL Providence Bruins Hockey Team and the Providence College men’s basketball team. Projected revenues are $4.4 million.   Please visit http://www.dunkindonutscenter.com for more information.  This position will also be responsible for concessions operations at the Tweeter Center for the Performing Arts during the summer months.  Located in Mansfield, MA, the Tweeter Center is an outdoor amphitheater with seating for over 20,000 people, featuring a variety of shows and concerts, including Oz Fest, Tom Petty and Aerosmith.

 

Your Role: The successful candidate will coordinate and supervise activities of employees and supervisors in the concessions department. In addition, this person will be responsible for managing the inventory and sales of all consignment merchandise for special events.  Focus is training associates in company policies and procedures and ensuring quality employee performance.  Oversees recommendation and establishment of prices and portions for products and services within approved profit plan.  Maintain proper implementation of sanitation procedures.  Ensure proper repair and maintenance of food service equipment.  Ensure compliance with federal, state and local regulations regarding liquor, sanitation, payroll, employment and EEO.  Verify sales reporting and cash handling and prepare various cost and operational reports as required.  Provide and administer effective system for cash and maintenance of inventory levels. 

 

Our Expectations:  Qualified candidates must have 1-3 years management experience in the food service industry, preferably with prior concessions experience.  Must have the ability to analyze data and make decisions.  Required to have knowledge of accounting policy and procedures.  Strong managerial skills required.  Must have strong commitment to customer and client service.  Demonstrated initiative, leadership and team building skills are essential.