Collections Specialist 1
HomEq Servicing (Raleigh/Durham-RTP, North Carolina)

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HomEq Servicing is a leading full service mortgage servicing company owned by Barclays Capital. We are a growing company with offices located in Sacramento, CA, Raleigh, NC, and in Boone, NC. HomEq offers unique opportunities throughout the organization and we are currently looking for full-time and part-time Mortgage Loan Counselors for our Raleigh offices to start work August 4, 2008.

Responsibilities include:

Receives and/or places telephone calls regarding customer inquiries, disputes, and payment posting issues. Answering calls varying from routine to moderately complex. Addresses inquiries, resolves problems. Navigates a computerized system for tracking, information gathering, and/or trouble shooting. Must maintain awareness of the need to conduct all collection activities within State, Federal, and Company regulations and guidelines.

The ideal candidate must have a minimum of one consecutive year of inside/outside sales, retail and/or customer service. Must be comfortable contacting and counseling delinquent mortgage loan customers. HS diploma or GED required. Previous collections and/or mortgage servicing experience a plus. Spanish/English bilingual preferred.

Requirements include:

PC experience required (Word, Excel, or equivalent exp.) Proven effective verbal and written communication skills. Ability to handle multiple tasks at the same time. Strong reading comprehension and a minimum typing speed of 25 WPM. Attention to detail with accurate documentation and follow up skills required. Proven customer service skills, self-movitation, positive attitude, and drive to succeed. Benefits:

Compensation & Benefits:

Starting pay is based on prior experience. A variety of schedules are available. We also offer a great benefits package that includes medical, dental, vision, matching 401k and more.

HomEq Servicing is an Equal Opportunity Employer committed to being an inclusive organization in an environment where all are treated fairly and recognized for their individuality. Employment is contingent upon successful completion of a background investigation.

Take the next step for a challenging and rewarding career. Apply today at www.HomEq.com ? Requisition #9460/Collections Specialist 1.

HomEq Servicing
701 Corporate Center Dr, Suite 300 Raleigh, North Carolina 27607
EOE

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