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Drive-In. Move Up!
Company Summary
Sonic dates back to 1953, when Troy N Smith, a Shawnee, Oklahoma, entrepreneur, opened Top Hat Drive-In. The restaurant became Sonic America’s Drive-In. Soon it became known for its “Service at the Speed of Sound.”
In 1967, D.L. Rogers Corp. was formed by Don L. Rogers in Eureka, Kansas. Don was soon building restaurants in the Midwest section of the Sun Belt. Don’s oldest son, Darrell L. Rogers, took over the company in 1983. Darrell was soon expanding stores on the East Coast, and we haven’t stopped growing. We currently have over 80 Stores in seven different states: Kansas, Arkansas, Oklahoma, Missouri, Texas, North and South Carolina.
As we expand, we need fresh faces to come on board our growing team. Becoming a Sonic partner opens the door to unlimited opportunities. For over 30 years, D.L. Rogers Corp. has provided opportunities for many people to control their own destiny by owning part of their own business. We offer an outstanding compensation package* and excellent health benefits. Sonic is a great way to soar to success.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
Requires considerable bending, stooping, lifting, and stretching. Also requires the ability to work within the confined area of the drive-in and work under significant time constraints; such as, delivering food orders and making accurate change within a 2-3 minute time frame. Requires long periods of standing and the ability to lift, push, or pull a maximum of 50 lb with or without assistance. Requires frequent immersing of hands in water to wash and rinse food and small wares. Working environments both inside and outside the drive-in are variable as a result of weather conditions. Requires ability to work irregular hours, nights, weekends, and holidays. Requires ability to be on-call 24 hours a day and work a minimum of 50 hours per week.
Relocation a Possibility
For Consideration, please submit your resume to: krhoades@dlrogers.com or fax: 817-428-7254
Opportunities also available for:
Multi-Unit Supervising Partners
Co- Managers- Offers leadership in carrying out the restaurant plan. Hey, this is Fast Food! Don't be slow to respond. This is a people company. Your leadership skills can grow at your pace but the food is delivered at Super Sonic Standards!
Assistant Manager-Assists the drive-in management as directed and specializes in a particular shift.
Crew-Performs general work functions in the Sonic Seven Basic Stations.
GENERAL PURPOSE OF JOB:
Assumes full responsibility for operations, training and development of all employees within a Sonic Drive-in; including the execution of all policies, procedures, programs and systems, including the Sonic Operations Manual. Creates and maintains an “Employer of Choice” environment.
DUTIES AND RESPONSIBILITIES: The fundamental and primary job duties and responsibilities include, but are not limited to:
· Operates the drive-in in a manner that provides consistent day-to-day operations and guest satisfaction, in compliance with the Sonic System.
· Prepares employee work schedules in a timely manner to ensure continuous ability to properly serve guests while controlling labor hours within guidelines.
· Effectively manages the drive-in’s cost control procedures for food, labor, paper and inventory.
· Monitors and maintains inventory levels to ensure product availability and portion control. Places orders for food, paper, and other supplies.
· Works effectively with and monitors performance of vendors.
· Ensures the quality and service of all food and drink items meet operational standards.
· Immediately resolves guest requests and complaints in a respectful manner. Informs the Working Partner/General Manager of guest issues as appropriate.
· Reports for scheduled shift, presents a professional appearance and wears the appropriate uniform.
· Participates in management training and career development programs.
· In conjunction with the Working Partner/General Manager, interviews and hires crew and management team members to achieve proper staffing levels.
· Responsible for orientation and training of crew and management team members.
· Effectively directs subordinate employees in the performance of drive-in operations.
· Provides constructive performance feedback to crew and management team members.
· Works with the Working Partner/General Manager in preparing performance appraisals for employees.
· Manages employee compliance with the drive-in employee handbook, policies and practices and takes appropriate action to address employee violations of such standards.
· Takes appropriate action to maintain an environment that is free of discrimination, harassment and inappropriate conduct.
· Immediately and effectively resolves employee concerns, requests and complaints in a respectful manner and informs the Working Partner/General Manager of such issues.
· Manages compliance with all federal, state and local wage and hour laws and labor and employment laws.
· Completes and maintains all drive-in employment-related records and payroll records.
· Prepares drive-in related reports in a timely manner, including weekly and monthly control goals, weekly IFC worksheets and monthly profit and loss (P&L) projections.
· Manages compliance with cash handling policies and banking procedures.
· Assists Working Partner/Manager to develop and execute drive-in priorities and objectives, including meeting current sales and profit goals. Develops appropriate plans to resolve unfavorable financial and/or sales trends.
· Works with the Working Partner/General Manager to develop and implement a marketing plan.
· Manages compliance with Sonic’s food safety program, including Sonic Safe, and all health and sanitation laws and regulations. Takes immediate corrective action when necessary.
· Maintains a safe work environment by requiring compliance with all safety and security procedures.
· Provides safety training programs to employees.
· Immediately documents specifics of all guest or employee accidents and incidents and reports them appropriately. Reports all non-working safety equipment to the Working Partner/ General Manager.
· Performs other job-related duties, such as conducting crew and management meetings, developing and implementing action plans based on mystery shop results and/or other customer service indicators and participate in all drive-in audits.
KNOWLEDGE/SKILLS/ABILITIES:
· Knowledge of federal, state and local regulations and laws relating to employment and labor practices, Equal Employment Opportunity and wage and hour compliance.
· Knowledge of recruiting, interviewing and selection practices.
· Knowledge of federal, state and local health and sanitation laws and regulations.
· Leadership and supervisory practices and skills.
· Proficient verbal and written communication skills.
· Basic accounting skills.
· Time Management skills.
· Organizational skills.
· Problem solving, decision-making, and conflict resolution skills.
· Ability to multi-task and prioritize.
· Ability to follow-up with employees to complete assigned duties.
· Ability to use restaurant planning tools.
· Works with autonomy.
· Communicates the Sonic Mission Statement and Core Values.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
Requires considerable bending, stooping, lifting, and stretching. Also requires the ability to work within the confined area of the drive-in and work under significant time constraints; such as, delivering food orders and making accurate change within a 2-3 minute time frame. Requires long periods of standing and the ability to lift, push, or pull a maximum of 50 lb with or without assistance. Requires frequent immersing of hands in water to wash and rinse food and small wares. Working environments both inside and outside the drive-in are variable as a result of weather conditions. Requires ability to work irregular hours, nights, weekends, and holidays. Requires ability to be on-call 24 hours a day and work 50 hours per week.
QUALIFICATIONS:
Candidates must be able to perform the fundamental job duties and responsibilities satisfactorily, must possess the requisite knowledge and education or experience and must be able to meet the job’s working conditions and physical requirements. Reasonable accommodations will be made as necessary to enable qualified individuals with a disability to perform the essential functions of the job as set forth in this job description and as otherwise determined by management.
SONIC CORE VALUES:
At Sonic, we value:
· Respect for everyone touched by the Sonic brand.
· Entrepreneurial spirit and the power of the individual.
· Importance of relationships as a way of life.
· Doing different, special and better things to surprise and delight everyone touched by the
· Sonic brand.
Opportunities also available for:
Multi-Unit Supervising Partners
Co- Managers- Offers leadership in carrying out the restaurant plan. Hey, this is Fast Food! Don't be slow to respond. This is a people company. Your leadership skills can grow at your pace but the food is delivered at Super Sonic Standards!
Assistant Manager-Assists the drive-in management as directed and specializes in a particular shift.
Crew-Performs general work functions in the Sonic Seven Basic Stations.