Client Service Manager 2
CH2M HILL (Omaha, Nebraska)

Salary:
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Ref Code:
70717604
Minimum Career Level:
Manager (Manager/Supervisor of Staff)

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As a global leader in full-service engineering, procurement, construction, and operations, CH2M HILL gives you the opportunity to work on challenging projects that develop your skills, grow your career, and connect you with a team of world-class people. No matter where you are in your career path, from first job to the top of the ladder, consider opportunities with CH2M HILL. Explore the opportunity of world-changing work available to you below.

As a Client Service Manager 2, you will be responsible for the following key duties:
• Understand the client’s full range of consulting needs
• Understand the client’s organization and decision-making styles and process
• Develop and maintain consistent relationships with key decision-makers at staff and political levels
• Identify opportunities to influence and create the client’s perception of CH2M HILL
• Develop strategies to expose the client to the full-range of capabilities offered by the firm
• Maintain an understanding of regulations and other external drivers that may affect a client
• Develop a Tactical Action Plan (TAP), establish a budget and manage the effort to budget
• Become aware of competitors working for the client

The Client Service Manager 2 will have the following skills and abilities:
• Commitment to providing value-based client service
• Anticipation of client needs and best expertise to address needs
• Client-focused problem-solving skills
• Flexibility to deal with the unexpected
• Understanding of client problems/context, such as need to improve competitiveness
• Can-do approach - pragmatic but enthusiastic
• Personal relationships with assigned clients
• Personal relationships with competitors/contractors
• Desire and aptitude to assume responsibility for client development
• Recognized in national/regional client organization associations and in professional engineering circles Qualifications Basic Qualifications: Bachelors in Engineering required. Professional Engineer registered in the State of Nebraska. A minimum of 10 years applicable experience is required. Preferred Qualifications: Project management experience, ability to lead marketing and procurement activities, consulting experience, clear verbal and written communications, and teamwork skills necessary to coordinate with other CH2M HILL offices and staff. Technical experience should include wastewater treatment plant planning, design and construction experience, and master planning. Up to 12 years experience preferred.

Medical and Dental Plans Health Care and Dependent Care Flexible Spending Accounts Life and Accidental Death & Dismemberment Insurance Short Term and Long Term Disability Income 401(k) Plan with company match Employee Ownership Paid Time Off Program Telework (Telecommuting) Policy Flexible Work Scheduling Business Casual Dress Learning and Development Opportunities Tuition Reimbursement Employee Assistance Program Voluntary Auto and Homeowners Insurance Benefits:
Medical and Dental Plans
Health Care and Dependent Care Flexible Spending Accounts
Life and Accidental Death & Dismemberment Insurance
Short Term and Long Term Disability Income
401(k) Plan with company match
Employee Ownership
Paid Time Off Program
Flexible Work
Scheduling
Business Casual Dress
Learning and Development Opportunities
Tuition Reimbursement Employee Assistance Program
Voluntary Auto and Homeowners Insurance

Company Profile:

Employee-owned CH2M HILL is a global leader in engineering, procurement, construction and operations for public and private clients. With more than $5.1 billion in revenue and 24,000 employees worldwide, we are an industry-leading program management, construction management and design firm, as ranked by Engineering News-Record (2007). CH2M HILL has long been recognized as a most-admired company and leading employer by business media and professional associations worldwide.

Developing People through Challenging Projects

CH2M HILL is an Equal Opportunity Employer



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