Chs - Field Service Engineer 3 (multi Vendor) - Vicksburg, Ms
Philips Corporation (Central Mississippi, Mississippi)

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Organization Description:
Philips Medical SystemsA leader in Healthcare, Philips Medical Systems is one of the world's top three medical device companies. Our mission is to improve the quality of people's lives.Our focus areas include imaging systems, customer services, information and monitoring systems. We enjoy a number one position in several of these including X-ray, cardiovascular ultrasound, patient monitoring and automatic external defibrillators. Our HeartStart Home Defibrillator brings life-saving technology to consumers in their own homes, where the majority of sudden cardiac arrests occur. It's just one of the many ways we deliver 'advanced' technology that is 'designed around you' and 'easy to experience'.Philips Multi-Vendor Services seeks a Field Service Engineer - Level 2 for the Vicksburg, MS territory. This individual will ideally have 5-10 years of experience within a hospital, 3rd party or OEM environment - servicing a variety of diagnostic imaging equipment. GE and Siemens medical equipment experience preferred; Toshiba, Philips and/or other diagnostic imaging experiences are deemed a bonus!


Your Responsibilities:
.Responsibilities will include but not be limited to the following: - Customer relationship management through the effective use of technical knowledge to service and maintain DI equipment at the site, accomplished through individual efforts and the efforts of the service team.- Provide multi-modality troubleshooting, repair, installation and preventative maintenance of high-tech Diagnostic Imaging systems including but not limited to X-ray, CardioVascular, CT, MR and Nuc Med; from companies such as GE and / or Siemens, just to name a few. - Completion of administrative reports in a timely, legible and accurate manner. - Schedule preventative maintenance inspections consistent with customer service agreement or request. Identify potential customer dissatisfaction issues. - Apply customer skills and available resources to meet customer needs and expectations. - Assume responsibility and ownership for resolution and customer satisfaction.- May be required to adhere to hospital credentialing requirements including but not limited to annual PPD, immunizations, etc. as dictated by site JCAHO policy.


Your Profile:
The ideal applicant will possess:- Bachelor's degree and five year's experience preferred.- Electronic Technician/Technologist certification with Field experience will be considered. - Must possess a valid driver's license and good driving record.- High Level customer service skills and focus are preferred. - Must also possess an ability to prioritize and work well under pressure.- Strong IT, networking and DICOM troubleshooting skills are preferred. - Proficiency with PC/Laptop use including MS Windows, MS-Office (Word, Excel, PowerPoint & Access) - Strong analytical and problem-solving skills. Excellent written and oral communication skills.- Excellent interpersonal skills in a team environment


Contacts:
Philips



Notes
* May be required at any time during employment to adhere to certification/credentialing required by Customer in connection with admission into its facilities to perform job duties. These customer requirements may include, but are not limited to drug testing, annual PPD, immunizations as dictated by the customer's JCAHO or facility policy. Philips is an equal opportunity employer.

Job ID: 51754

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