Catalog Manager-electrical Supply
French Gerleman (St Louis, Missouri)

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Job Description:French Gerleman is seeking a professional to join the team as a Catalog/Order Center Manager. This position will be responsible for the development and maintenance of product catalogs and databases. This person will manage the development and production of print catalogs, online/electronic catalogs and other sales collateral necessary to achieve positive product and market awareness for French Gerleman. This position focuses heavily on updating and maintaining the product database used for catalog development and production. In addition, this person will register and support customers who use the online order center (fgorders.com) and interface regularly with inside sales, outside sales and telesales to distribute catalogs. This person will also help develop awareness of French Gerleman print and online catalog capabilities and train customers using fgorders.com. All candidates must have prior knowledge in electrical supply products. Primary Responsibilities:·       Product knowledge of Electrical supply and Automation. DataCom knowledge is a plus.Database Management Product (New, Existing & Discontinued Products) User (B-to-B Users, B-to-C Users) In Stock Buyer’s Guide Development (Print & Electronic) Specialty Catalog Development (Print & Electronic) Online Order Center Management & Customer Support (fgorders.com) Track Catalog Requests and Inquiries Catalog Design/Layout (PageMaker Pro Preferred, Not Required) Catalog Inventory Management Print Coordination & Production Management  Duties include:·       Work closely with managers, and appropriate subject matter experts to verify content and accuracy of product data for In Stock Buyer's Guides, Specialty Catalogs, Online Catalogs, Discontinued Merchandise Promotions and New Product Promotions.  ·       Work closely with Vendors (Manufacturers) to manage and maintain product descriptions, technical specifications, catalog numbers, a comprehensive library of product images, photography. Work with technology vendors to ensure the ongoing functionality and performance of catalog development software and web-based tools.  ·       This position will interact with customers on a daily basis by phone, e-mail and in-person. Provide customer training, technical support and customer service for fgorders.com.  ·       Monitor and track all registration requests and set-up user names and passwords. Train customers on how to use both onsite and/or online and assist customers with technical issues and overall product functionality.  ·       Candidate must exhibit strong technical aptitude, which includes the ability to learn catalog development software programs and (web-based) shopping cart tools. Candidate must have the ability to communicate effectively, identify customer concerns, and respond with a resolution in a professional and timely manner.    ·       Catalog development, printing, database management, customer training, budget tracking and management.  ·       Must have the ability to identify product and technology requirements and communicate those requirements effectively to internal subject matter experts. In addition, should also have the ability to manage project schedules and meet production deadlines. 

French Gerleman offers excellent benefit packages, including medical, dental, life and disability insurance, along with an exceptional matching 401K retirement savings and profit sharing plan.

For immediate consideration, please log onto our web site at www.frenchgerleman.com to apply.