Biomedical Technician (hot Springs, Ar)
GE Healthcare (Little Rock, Arkansas)

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CITY: Hot Springs STATE: Arkansas COUNTRY: USA Essential Functions (Responsibilities): Build your career and experience the advantages of working for the "World's Most Admired Company" (Fortune Magazine) offering opportunities for growth and career advancement! In this role, the Biomedical Technician will properly respond to service calls to evaluate, diagnose, perform repair and planned maintenance (PM) on progressively complex customer's biomedical equipment and drive customer satisfaction through Service Excellence. Responsibilities include: * With minimal supervision, evaluate progressively complex, customer biomedical equipment issues, implement appropriate repairs; as assigned, perform planned maintenance (PM), safety, environmental inspections and maintain effective customer relations. Follow appropriate GE policies, procedures, hospital protocol and complete necessary documentation. * Maintain daily communications with customers, to ensure resolution and proper follow-up, leading to customer satisfaction. As instructed, implement GE / customer facility contract, supporting business goals and objectives. * May assist more and less experienced technicians on basic and complex repairs /resolution respectively. Work as a member of local team to provide efficient service delivery to all accounts within assigned area. When trained, share on-call / pager responsibility. * Document all repair actions and submit reports/summaries according to schedule. Ensure proper care of spares, tools and test equipment and ensure calibration. Maintain approved parts inventory. Manage vendor's service delivery processes in compliance with GE policies, as instructed. Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment through formal instruction. * Meet Health and Human Services, as well as Environment Health and Safety requirements. * Perform other related duties as assigned. Qualifications/Requirements: 1) EITHER a High School Diploma/GED and a minimum of one year military experience maintaining electronics, electromechanical or medical equipment and/or other equivalent formal training in maintaining electronic, electromechanical or medical equipment. 2) OR an Associates degree in Electronics or Mechanical Principles 3) AND a minimum of two years of experience performing troubleshooting and planned maintenance on basic and progressively complex electronic, electromechanical or medical equipment following current standards, code and procedures to ensure safe and effective operation of those devices. Desired experience is a strong knowledge of electronic digital circuitry and understanding of electronic and electro-mechanical device.Previous experience interpreting schematic diagrams to perform effective repair and planned maintenance on basic and progressively complex biomedical or electronic equipment. * Proficiency in completing electronic documentation using PDA and computer skills. * Previous experience developing and maintaining good customer relations. * Must be willing to submit to a background investigation, including for example, verification of past employment, criminal history and educational background. * Must be willing to take a drug test * Must be eligible to be legally authorized to work in the United States * Must be willing to work out of an office located in Hot Springs, AR. * Willing to occasionally travel outside of assigned region. Desired: *One year of experience performing troubleshooting and planned maintenance on basic electronic, electromechanical or medical equipment following current standards, code and procedures to ensure safe and effective operation of those devices. Desired experience is a strong knowledge of electronic digital circuitry and understanding of electronic and electro-mechanical devices. *Previous experience interpreting schematic diagrams to perform effective repair and planned maintenance on basic biomedical or electronic equipment. *Proficiency in completing electronic documentation using PDA and computer skills. *Previous experience developing and maintaining good customer relations. *Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner. *Experience interfacing with both internal team members and external customers as part of a solution based service process. *Change agent and process oriented. General: GE Healthcare provides transformational medical technologies that are shaping a new age of patient care. GE Healthcare's expertise in medical imaging and information technologies, medical diagnostics, patient monitoring and life support systems, disease research, drug discovery, and biopharmaceutical manufacturing technologies is helping physicians detect disease earlier and to tailor personalized treatments for patients. GE Healthcare offers a broad range of products and services that are improving productivity in healthcare and enhancing patient care by enabling healthcare providers to better diagnose and treat cancer, heart disease, neurological diseases, and other conditions. Headquartered in the United Kingdom, GE Healthcare is a $15 billion unit of General Electric Company (NYSE: GE). Worldwide, GE Healthcare employs more than 43,000 people committed to serving healthcare professionals and their patients in more than 100 countries. GE is an equal opportunity employer.