Bank Manager
Sterling Partners (Dallas, Texas)

Salary:
View salary range
Ref Code:
72255863
Minimum Education Level:
Bachelors Degree
Minimum Career Level:
Manager (Manager/Supervisor of Staff)

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Responsibilities:

Lead and direct all sales and service activities, as well as business development activities to achieve desired results in deposit and customer relationship growth, customer retention, revenue, market share and customer/employee commitment and satisfaction. Lead, coach and manage a large size banking center team as well as ensuring the development and performance of all employees in the areas of extraordinary customer experience, service excellence, relationship management, in-depth consumer and business product/service knowledge and execution. Direct responsibility for individual and team sales production goals and quality service levels. Make proactive calls to high value customers and non-customers to identify potential opportunities for retention and growth of customer relationships. Develop and maintain relationships with assigned key business partners such as Mortgage, Small Business Banking, Wealth and Institutional Management, Business Banking and Securities to develop lasting relationships and refer clients and prospects back and forth. Actively coach and model appropriate behaviors on sales and service. Utilize available sales tools, e.g., TRiO, to profile customer's needs and to ensure a consistent and valued customer experience. Directly manage Human Resources processes for all employees, including disciplinary actions, individual development, career development, training, selection and retention of talent. Select, develop and retain a diverse team of high performing individuals. Accountable for overall operational integrity and successful audit of the banking center by adhering to all applicable laws (federal, state, and local), compliance, and regulations.

Requirements

Bachelor's Degree 6 years management experience to include staff development and operations experience. 6 years retail banking sales and business development experience or 8 years experience in retail sales and business development.Experience with MS Office (Excel, Word, etc.), Windows and Web-based applications

For more information regarding this opportunity, please submit your resume to plogan@sterlingpartnersusa.com


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