Avaya Administrator
Consultis (Green Bay/Appleton, Wisconsin)

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Description: Consultis has a contract to hire position in Green Bay, Wisconsin for an Avaya Telecommunications Administrator. Our client is seeking someone with solid technical experience and the ability to manage various projects. This Telecommunications position is with a large well known client in Green Bay known world wide. (No, it's not the Packers) The person will be customer facing and needs to be a great communicator. If it sounds interesting to you please review the technical requirements below. After looking at that if you feel you are qualified, you can follow the application instructions below, or email your current MS Word (.doc only please) resume directly to me at jordanL@consultis.com.

We, and our client, are only seeking people that are eligible to work for any company in the US as W-2 employees; visas will not be sponsored or transferred for this position.

* Administration
* Analysis
* Troubleshooting
* Design and overall management of telecommunications systems and circuits in a growing multi-segment international business.
* Will be required to have an extensive interaction with colleagues within and beyond the IT department to develop and validate practical and effective business technology solutions.
* Financial proficiency to perform basic traffic analysis, ROI calculations, and invoice administration.
* Actively maintain up to date technical knowledge base through self study and hands on learning.
* Plan and execute telecommunications systems programming to complete moves, adds, and changes at the Corporate Business Center and remote locations.
* Monitor systems activity and propose measures for management approval to ensure required availability and performance levels.
* Will be accountable for an ongoing process and technology support for one of WI largest call center operations
* Will include the implementation and support of Quality Monitoring and Workforce Management tools.
* Troubleshoot hardware, software, and network outages, and provide second level on call support.
* Project management of technology implementations to ensure timely completion within established financial parameters.
* Fulfill Subject Matter Expert role as part of cross functional I/T development teams.
* Develop creative value solutions to support the organization's growth and profitability goals.
* Will share rotating on-call shifts once a month after hours and weekends.

Requirements: * Bachelor's Degree in Telecommunications, Information Technology, Computer Science, Business Administration, or other related field, or equivalent work experience.
* 3 to 5 years of IT and/or Telecommunications work experience, with at least 1 year of hands on technical experience and 2 years managing projects and/or project portfolios.
* At least two years experience in a multiple location environment is preferable.
* Avaya or other certification is desirable, but not required. Optimal candidates will have system administrator experience with the Avaya voice platform, advanced voice processing technologies, call center systems, and Customer Relationship Management systems (CRM).
* Experience managing international telecommunications services vendors, U.S. Local Exchange Carriers (LECs), and Interexchange Carriers
(IXCs) is highly desirable.

Please apply online through Consultis' application process. This will register you into our database allowing us to better qualify and present you with opportunities. Provide as much information as possible including telephone #s, email, local address, resume, skills, availability, relocation preferences, acceptable travel percentage, salary history, work history, references and job type categories.

Note, BEFORE YOU LOGOUT Go to the "Job Search" link from menu bar; enter search criteria or job ad reference ID, after you review the job description and feel that you are qualified for the position, then click on "Apply Now" link.

If you experience trouble then submit your MS Word resume directly to JordanL@consultis.com with the appropriate job ad reference ID and/or contact Jordan, one of our recruiters at 262-717-9721.

RETURNING APPLICANTS:
LOG IN, Go to "Job Search" link from menu bar; enter search criteria or job ad reference ID, after you review the job description click on the "Apply Now" link. Apply only to those jobs you are qualified for and interested in.

At Consultis we value our potential candidates and strive to build a lasting relationship based on hard work, trust and ethics from both sides. Consultis has made a very good name in the marketplace and is very structured in our processes. As an example, we will never send a candidate's resume to any client without that candidate's permission. It is through these processes that we achieve success for our candidates and ensure continued success for ourselves.

Skills:

Telecommunications

CRM

Travel Amount: 5%

Benefits: As a Consultis employee, you will enjoy fair market weekly pay, direct deposit, company-subsidized health insurance, 401k, and vacation pay. You will be part of an elite group of professionals who enjoy the most exciting contracts at the most desirable client sites.

Relocation Covered: No