Database Marketing Account Associate
Target Resource Group (Colorado Springs, Colorado)

Target Resource Group 

Position Description

Position Title: Database Marketing Account Associate – Direct Response Services Division

Reports to:  Account Supervisor – Direct Response Services Division

Positions Supervised:  N/A

Position Description:   The Account Associate is responsible for administrative and  production support of TRG’s database marketing clients. This position will work closely with the assigned Account Supervisor and the Direct Response Services team to help manage work flow as a secondary (sometimes primary) contact for clients, which comprise 40-60 arts organizations across the U.S.  In this position, the Account Associate will ultimately become an expert in direct marketing activities specifically related to database analytics and management for non-profit arts organizations.

Desired Qualifications:

v      Expert level of proficiency in Access is required.  Proficient skills in excel and database software or ticketing system desired.

v      Experience preferred in the following sectors: arts marketing or fundraising; non-profit marketing; direct mail or database marketing; box office management.

v      Bachelors Degree

v      Candidates should be highly organized with a great attention to detail, ability to multi-task on several projects; great communication skills and customer service knowledge.

Responsibilities:

1.      Data collection and manipulation; work order submission; administrative support to all client projects.

2.      Production schedule management with internal production staff and vendor network.

3.      Client support and service—field and respond to all assigned client questions and needs.

4.      Support in developing and preparing all client analytical projects.

5.      Daily phone/e-mail communication and project management in support of clients and with internal team in support of production timeline.

6.      Other duties as assigned.

Location:

Position is located in TRG’s Woodland Park, Colorado, offices.  Woodland Park is a suburb of Colorado Springs. 

Travel:  This position may require national travel once or twice per quarter in support of major client initiatives.