Area Director - Public Affairs
Kaiser Permanente - Northern California (Oakland/East Bay, California)

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This position supports Kaiser Permanente’s code of conduct and compliance by adhering to all laws and regulations, accreditation and Licensure requirements, and internal policies and procedures. Kaiser Permanente is proud to be an equal opportunity/affirmative action employer.  To apply, apply your resume to Jermaine.B.Jenkins@kp.org or visit our website at www.kaiserpermanentejobs.org and search for requisition number OA.0800403.

DEPARTMENT:  KFHP Administration

SCHEDULE:  Full-time regular; 40hrs/week; Day Shift; Monday – Friday, 8:00am – 5:00pm

EDUCATION/CERTIFICATION/LICENSE:  Bachelors degree, or equivalent experience, in public relations, public administration, communications, political science or related field.  Masters degree preferred.

POSITION SUMMARY:  As a member of the Area leadership team, analyzes, develops and implements strategy and policy for community benefit, community and government relations and communication to support Area and Northern California Region strategic goals.  Serves as Kaiser Permanente’s key Public Affairs leader in Area.

QUALIFICATIONS/EXPERIENCE:  Extensive experience (usually 10+ years) in public relations (or related area) and management in a health care environment or large, complex organization. Excellent verbal and written communication skills and presentation skills. Negotiation and conflict resolution, leadership, critical thinking, influencing, problem solving and analytical skills.  Demonstrated ability to build consensus on strategies and messages among peers and across different reporting structures.  Works with executive teams and multi-disciplinary groups.  Understanding of health care delivery systems, legislative process, public relations, community health, and community relations. Demonstrated successful experience in management.  Working knowledge of finance and budget management. Must be able to work in a Labor/Management Partnership environment.

DUTIES:  With accountability to VP of Public Affairs and to VP Regional Counsel, responsible for Area implementation of region-wide Public Affairs and Corporate Relations programs, as well as development and implementation of local programs which promote and protect KP’s brand. Supports regional business plan objectives by creating open communication and favorable partnerships with local community leaders and organizations. Works with regional Media Relations team to ensure consistency and quality of local media coverage. Leads situation and crisis management teams. In partnership with TPMG and other leaders, participates in the development, preparation and implementation of annual Area goals.  Responsible for communicating organizational messages to key audiences. Works with regional Government Relations to implement regional Government Relations strategy, including coordination of communication with policymakers and providing input on KP legislative and policy positions.  Works with regional Community Benefit team to provide input and consistent local implementation of region-wide Community Benefit program. Works with regional Corporate Communication team to ensure consistent and integrated communication strategies.

Provides Area Manager and PIC’s with public relations counsel.  Works with local Sales and Account Management team to develop corporate relations and community outreach strategy that supports Kaiser Permanente’s member growth and retention efforts. Works with Area Manager and PIC to develop priorities for Area Public Affairs staff and to direct Area staff activities. Serves on Area leadership team by bringing external community perspective into management and operational decision-making. Provides Area Manager and PIC with executive communication support necessary to implement brand and reputation goals. Participates in region-wide Public Affairs Directorship activities, including but not limited to, planning and sponsorship of initiatives, leadership of cross-functional and cross-entity teams. 

Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente’s Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanente’s policies and procedures.

Kaiser Permanente conducts compensation reviews of positions on a routine basis.  At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status.  Such changes are generally implemented only after notice is given to affected employees.

- Kaiser Permanente is an AA/EEO employer -